Senior Insurance Product Manager

Humana

1d•$86,300 - $118,700•Remote

About The Position

The Senior Insurance Product Manager serves as the product owner for assigned regional Medicare Advantage portfolios, connecting market and portfolio strategy to accurate bid filings, member-facing product content, and operational implementation. This collaborative individual-contributor role leads product execution through the annual Medicare Advantage lifecycle and serves as the primary Product Management contact for assigned markets and portfolios. The role leads bid filings, benefit configuration, service-area updates, crosswalks, plan lists, member materials, provider-directory oversight, and Annual Enrollment Period readiness. It partners with Actuarial, Finance, Network, Compliance, Operations, Marketing, Market Leadership, Sales, Implementation, and other teams to ensure approved product decisions are accurately reflected across filings, systems, materials, and processes. The position evaluates product questions, identifies risks and opportunities, and develops recommendations that account for competitive, financial, regulatory, operational, network, and member considerations. The position operates independently within established Medicare Advantage, Product Management, regulatory, and enterprise strategies; owns complex deliverables from planning through completion; and coordinates cross-functional contributors without direct people-management responsibility. It reports to the Associate Director, Insurance Product Management. The annual regulatory cycle may require extended hours and occasional weekend work. This is a remote position with occasional travel to Humana offices for training or meetings; home or hybrid employees must have a suitable internet connection and dedicated workspace to protect member information.

Requirements

Bachelor's degree or equivalent professional experience.
At least 5 years of relevant healthcare, health plan, product management, strategy, operations, implementation, or related experience.
Experience leading regulated product deliverables, filings, or implementations involving multiple functional partners.
Experience managing complex deliverables with firm deadlines, quality standards, and regulatory requirements.
Experience evaluating product, benefit, or operational issues and developing clear recommendations.
Ability to independently organize work, establish priorities, and manage multiple concurrent responsibilities.
Strong analytical and problem-solving skills, including identifying inconsistencies, dependencies, risks, and downstream impacts.
Strong written and verbal communication skills, including presenting recommendations to stakeholders and leaders.
Demonstrated ability to influence decisions and drive cross-functional follow-through without formal authority.
Advanced proficiency with Excel, PowerPoint, and related digital collaboration and product-management tools.
Ability to work extended hours and occasional weekends during critical Medicare Advantage and CMS delivery periods.

Nice To Haves

Medicare Advantage product management, bid, implementation, or market experience.
Experience with the annual Medicare Advantage bid cycle, Plan Benefit Package, Health Plan Management System, and crosswalk requirements.
Experience owning or supporting Annual Notice of Change, Evidence of Coverage, Summary of Benefits, or other Medicare Advantage member materials.
Experience maintaining the National Plan List, service-area information, or state or county expansion information.
Experience working directly with Market Leadership, Individual Product Actuarial, provider groups, or regional business partners.
Knowledge of Medicare Advantage benefit design, product configuration, and regulatory requirements.
Experience providing product oversight of provider-directory configuration or maintenance.
Experience supporting Annual Enrollment Period readiness, issue management, or product-question resolution.

Responsibilities

Own assigned regional Medicare Advantage portfolios throughout the product lifecycle and maintain current knowledge of their benefits, service areas, plan structures, market positioning, and implementation requirements.
Translate enterprise, segment, and market strategies into product requirements, deliverables, and priorities; identify portfolio gaps, inconsistencies, risks, and opportunities and recommend practical actions.
Lead Product Management execution for the annual Medicare Advantage bid cycle, coordinating partners, workplans, milestones, dependencies, reviews, and responsibilities.
Translate approved product direction into complete, accurate, and compliant CMS submissions; coordinate and validate Plan Benefit Package data, service areas, plan characteristics, and other filing components.
Monitor bid-cycle progress and deadlines, document assumptions and decisions, identify risks, facilitate resolution or escalation, and apply lessons learned to future cycles.
Quality-check filing components and validate that approved decisions are accurately reflected in tools, files, systems, source documentation, member materials, and downstream implementation requirements.
Coordinate resolution of defects and discrepancies; update and validate approved county and state expansion information; maintain the National Plan List, crosswalks, version control, and supporting documentation.
Own the accuracy and completeness of Annual Notice of Change, Evidence of Coverage, and Summary of Benefits content for assigned portfolios; coordinate reviews and ensure alignment with approved benefits, filings, documentation, and systems.
Provide product oversight of provider-directory configuration and maintenance, ensuring alignment with benefits, network strategy, service areas, CMS requirements, and member materials; monitor issues and escalate significant risks.
Serve as the primary Product Management contact for assigned Market Leadership, Individual Product Actuarial, and other stakeholders; represent Product Management in Regional Strategy calls and other forums.
Present product recommendations, portfolio updates, risks, decisions, and unresolved issues; gather market and functional input, clarify decision ownership, and maintain records of commitments and next steps.
Evaluate proposed product and benefit changes using competitive, financial, regulatory, operational, network, and member considerations; synthesize evidence, explain tradeoffs, and recommend a path forward.
Lead Product Management readiness activities for the Annual Enrollment Period, establish reference materials and escalation paths, respond to product questions, track issues, and recommend improvements based on recurring themes.
Lead or support Medicare Advantage projects, research assignments, working sessions, and presentations; define objectives, deliverables, timelines, responsibilities, and success measures.
Coordinate cross-functional contributors, facilitate issue resolution and decisions, identify root causes of recurring issues, recommend process and tool improvements, and monitor implementation of approved improvements.
Provide product guidance, knowledge sharing, and informal coaching to less-experienced associates when appropriate.
Manage competing portfolio, filing, member-material, market-question, and project priorities while adapting to regulatory, market, and business changes.