Senior Technical Claims Specialist, Environmental

Liberty Mutual•Boston, MA

4d•Hybrid

About The Position

Liberty Mutual is seeking an experienced environmental claims professional to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims in its Commercial Specialty Lines portfolio. The Senior Technical Claims Specialist owns claims throughout the full lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution, exercising significant judgment and authority over coverage decisions, reserves, settlements, and payments. The role collaborates with policyholders, brokers, reinsurers, underwriting, defense counsel, Legal, and technical experts, and serves as a subject matter resource on pollution and specialty coverage issues. The position involves independently directing complex and litigated matters, managing outside counsel and consultants, mentoring colleagues, advising Claims Management about relevant legal developments, and contributing to team projects. Liberty Mutual follows a hybrid work arrangement: employees within 50 miles of a listed hub office are expected to work in the office approximately twice per month. Highly qualified remote candidates who do not live near a hub may also be considered.

Requirements

5–7 years of commercial casualty claims experience, including handling environmental or pollution claims.
Proven ability to independently handle complex, litigated matters, including coverage analysis, reserving, and settlement negotiation.
Strong command of environmental coverage issues, such as pollution legal liability, CGL pollution exclusions, and third-party bodily injury and property damage arising from contamination.
Experience managing defense counsel and consultants.
Excellent analytical, negotiation, and communication skills.
Experience with mass litigation and/or toxic tort.
Ability to obtain and maintain an All-Lines Adjuster License.

Nice To Haves

Advanced Environmental Claims and/or Pollution Claims experience is preferred.
Experience with Superfund/CERCLA, remediation oversight, or environmental site claims.
Background in law, environmental science, engineering, or a related field, or a professional designation such as CPCU or AIC.
Experience handling construction defect, toxic tort, or other complex specialty lines.

Responsibilities

Manage environmental casualty claims from first notice through resolution.
Determine coverage, investigate claims, assess liability and exposure, set and adjust reserves, negotiate settlements, authorize payments, and deny claims when supported by the facts and policy language.
Review pleadings, claim files, and investigation materials and develop litigation and resolution strategies, including coverage positions, amounts owed, discovery plans, and negotiation approaches.
Assemble and coordinate working groups that may include Home Office Legal, defense counsel, Home Office Claims, and environmental consultants or other technical resources.
Manage defense counsel’s strategies, practices, and billing to align legal spending with claim outcomes.
Maintain the integrity of financial processing and protect confidential information in claim files.
Coach colleagues and serve as a claims liaison to Underwriting, Reinsurance, and other business partners.
Monitor legislation, court decisions, and trends affecting pollution and specialty coverages, and advise Claims Management about potential impacts on claims policies and procedures.
Participate in special projects that shape team practices.