Senior Technical Claims Specialist, Environmental

Liberty Mutual Insurance•Dover, NH

5d•$83,000 - $154,000•Hybrid

About The Position

Liberty Mutual is seeking an experienced Environmental Claims Professional to manage high-exposure environmental, pollution, toxic tort, and mass litigation claims in its Commercial Specialty Lines portfolio. The Senior Technical Claims Specialist exercises significant judgment and ownership throughout the claim lifecycle, from coverage analysis and investigation through litigation management, negotiation, and resolution. The role works closely with policyholders, brokers, reinsurers, underwriting, defense counsel, and other legal and technical experts. The specialist owns complex environmental casualty claims from first notice through resolution, with authority to decide coverage, set reserves, negotiate, settle, authorize payments, and deny claims when supported by the facts and policy language. The role also directs litigation strategy, manages outside counsel, assembles teams and technical resources, protects claim data, mentors colleagues, advises on relevant legal developments, and contributes to special projects. The position follows hybrid work arrangements. Employees within 50 miles of a listed hub office are expected to work from the office approximately twice per month. Highly qualified remote candidates who do not live near a hub location will also be considered.

Requirements

5–7 years of commercial casualty claims experience, including handling environmental or pollution claims.
Proven ability to independently handle complex litigated matters, including coverage analysis, reserving, and settlement negotiation.
Strong command of environmental coverage issues, including pollution legal liability, CGL pollution exclusions, and third-party bodily injury and property damage arising from contamination.
Experience managing defense counsel and consultants.
Excellent analytical, negotiation, and communication skills.
Experience with mass litigation and/or toxic tort.
Ability to obtain and maintain an All-Lines Adjuster License.

Nice To Haves

Advanced Environmental Claims and/or Pollution Claims experience.
Experience with Superfund/CERCLA, remediation oversight, or environmental site claims.
Background in law, environmental science, engineering, or a related field, or a professional designation such as CPCU or AIC.
Experience handling construction defect, toxic tort, or other complex specialty lines.

Responsibilities

Manage environmental casualty claims from first notice through resolution, including coverage determination, investigation, liability assessment, reserve setting and adjustment, exposure evaluation, settlement negotiation, and payment authorization.
Deny claims when the facts and policy language support denial.
Review pleadings, claim files, and investigation materials and establish litigation strategy, including coverage positions, amounts owed, discovery plans, and negotiation approaches.
Assemble appropriate working groups, including Home Office Legal, defense counsel, Home Office Claims, and environmental consultants or other technical resources as needed.
Oversee defense counsel’s strategy, practices, and billing to align expenses with outcomes.
Maintain the integrity of financial processing and protect confidential information in claim files.
Coach colleagues and serve as a claims liaison to Underwriting, Reinsurance, and other business partners.
Track legislation, court decisions, and trends affecting pollution and specialty coverages, and advise Claims Management about impacts on claims policies and procedures.
Participate in special projects that shape team practices.