Senior Technical Claims Specialist, Construction Defect
About The Position
Liberty Mutual is seeking a Senior Technical Claims Specialist to join their team specializing in Construction Defect claims. This role is for an experienced claims professional who will have ownership in driving coverage, liability, litigation strategy, and resolution on complex commercial casualty matters. The specialist will handle primary, umbrella, and excess claims, working with various retention structures and insurance programs. The position offers significant technical ownership, recognition as an expert, meaningful variety in caseloads, and collaboration with various internal and external partners. The role is primarily remote with a light-touch office cadence.
Requirements
- Experienced claims professional with a strong commercial casualty and/or construction defect background.
- Sound judgment on complex coverage and liability questions.
- Confidence to lead files, mentor others, and manage litigation strategy independently.
- Bachelor’s degree.
- 5 to 7 years claims adjusting experience.
- Advanced knowledge of Construction Defect/Commercial General Liability claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation, and the insurance legal and regulatory environment.
- Advanced to expert level of skill in customer focus, problem solving, communications, gaining support, teamwork, and adaptability.
- Demonstrated ability to work independently, achieve results, and execute thoroughly.
Responsibilities
- Determine coverage, including additional insured and contractual tender analysis, and draft coverage position letters.
- Investigate complex commercial casualty claims, determine liability, and set/adjust reserves.
- Evaluate claims, negotiate settlements, and authorize payment or denial, including coverage denials and litigation management.
- Review lawsuits, construction contracts, and certificates of insurance; build resolution strategies.
- Analyze allocation, co-carrier contributions, time-on-risk, and covered vs. non-covered damages.
- Manage tenders across multiple parties.
- Maintain clear, well-organized file documentation and data capture.
- Build and lead resolution teams, including outside counsel, and oversee their practices and billing.
- Serve as a trusted point of contact for policyholders, brokers, carriers, and internal partners.
- Mentor and train other claims professionals.
- Stay ahead of legislative, judicial, and industry trends.
- Contribute to special projects that shape team operations.
Benefits
- Comprehensive benefits
- Workplace flexibility
- Professional development opportunities
- Opportunities provided through Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
