Construction Defect Claims Specialist (REMOTE)

Amerisure Insurance•Tampa, FL

21h•Remote

About The Position

Amerisure is recruiting a remote Construction Defect Claims Specialist to manage a portfolio of construction defect claims with moderate to high complexity and exposure. The role supports the Claims department’s goals and company strategic objectives by delivering exceptional service, maintaining strong relationships with agents and policyholders, and achieving superior claims outcomes. The specialist directly manages litigated and non-litigated claims across multiple jurisdictions. The work includes investigating and evaluating coverage, liability, and damages; developing and adjusting action plans; pursuing appropriate early resolutions; evaluating risk transfer; setting and revising reserves; presenting large losses; providing technical guidance on complex claims; participating in mediations and settlement conferences; attending trials; negotiating settlements; and adjudicating claims under Amerisure guidelines and quality standards. Overnight travel may be required up to 20%.

Requirements

Bachelor’s degree or equivalent years of experience.
Five years of commercial claims experience, including three years handling litigated construction defect claims with moderate to high complexity and exposure.
Extensive knowledge of current contract and coverage laws in multiple jurisdictions.
Experience in Texas, Florida, Georgia, South Carolina, and Arizona, and demonstrated ability to handle claims in new or less familiar jurisdictions.
Ability to lead discussions, make presentations, and communicate technical results to non-technical audiences.
Excellent organizational skills and ability to function in a changing environment.
Willingness to take on new assignments as required.
Strategic thinking and analytical and problem-solving skills, including the ability to deal with ambiguity.
Demonstrated ability to build positive relationships and partnerships within the department, across the organization, and with external customers.
Ability to obtain appropriate state licensing as required.
Ability to travel overnight up to 20%.

Nice To Haves

Industry accreditation preferred.

Responsibilities

Build and maintain strong relationships with agents and policyholders through inclusive, accessible, and communicative service and informative file documentation.
Directly handle a portfolio of litigated and non-litigated construction defect claims with high complexity and exposure across multiple jurisdictions.
Conduct comprehensive investigations and evaluate coverage, liability, and damages throughout the life of each claim, applying relevant facts, law, and legal principles.
Develop, continuously adjust, and execute action plans to achieve desired claim resolutions.
Identify and pursue early resolution when appropriate.
Identify and evaluate risk transfer.
Establish and adjust loss reserves based on material information and developments to reflect probable ultimate exposure.
Report on and present large losses during file conferences and claim reviews.
Provide technical oversight and direction as needed and serve as a subject matter expert on high-severity and high-complexity claims.
Participate in mediations and settlement conferences and attend trials.
Negotiate settlements.
Maintain current knowledge of multijurisdictional legal and regulatory claims developments and trends.
Engage internal and external resources as needed to achieve optimal outcomes while monitoring and mitigating costs.
Adjudicate claims in accordance with Amerisure claims guidelines and quality standards.