Senior Technical Account Manager, Demand Partnerships (P&C)

MediaAlpha • Los Angeles, CA

1d • Hybrid

About The Position

The Senior Technical Account Manager serves as a technical expert on the Demand Partnerships team, supporting key Property & Casualty (P&C) advertisers. The role scopes partner integration needs, sets up campaigns, verifies that integrations work after launch, manages day-to-day campaign operations, and uses performance data to optimize accounts and grow results. It also connects partners with internal technology teams by translating advertiser needs into clear, build-ready requirements.

The position is suited to someone with a technical account management, solutions engineering, ad trafficking, or programmatic ad operations background who is analytical, collaborative, and comfortable in a fast-moving, data-driven environment. The role is hybrid, with three days per week in the office.

Requirements

• At least 5 years of experience in technical account management, solutions engineering, ad operations, or trafficking in online advertising.
• Background in performance-based marketing; programmatic experience is preferred.
• Hands-on experience scoping and validating partner API integrations, including API key or OAuth authentication and JSON payload formats.
• Experience translating partner technical requirements into clear specifications for engineers.
• Proficiency setting up conversion tracking methods, such as data imports and server-to-server (S2S) integrations.
• Skill in testing and monitoring live integrations and diagnosing failed, delayed, or malformed data transfers.
• Experience with RTB and programmatic auction mechanics.
• Advanced Excel skills, including pivot tables, VLOOKUPs, and data manipulation.
• Knowledge of relevant industry KPIs and a client-service focus within performance marketing.
• Experience working with technology teams in a ticket-based workflow, such as Jira.
• Critical and creative thinking, including the ability to synthesize large datasets.
• Clear, concise written and verbal communication, including explaining technical concepts to non-technical audiences.
• Ability to manage multiple competing priorities in a fast-moving environment.
• Strong organization, a client-first mindset, and meticulous attention to detail.
• Ability to apply industry knowledge and insights across clients to shape account strategy and recommendations.
• Eagerness to learn and drive to improve.

Nice To Haves

• Knowledge of the insurance industry and ecosystem.
• Experience in a programmatic environment.

Responsibilities

• Analyze partner KPIs and campaign performance data, and recommend optimizations to internal teams and partners.
• Gather partner integration requirements, including API specifications, authentication methods, and data formats, and translate them into build-ready engineering tickets.
• Test and monitor integrations, including data passing, conversion tracking, and performance imports; identify root causes of missing or inaccurate data and work with partners and technology teams to resolve issues.
• Advise partners and internal teams as a platform expert on best practices, configuration, and technical capabilities.
• Partner with Business Analytics on performance models, provide partner context, and validate real-time bidding (RTB) model outputs against account performance trends.
• Contribute performance analysis and forward-looking recommendations to partner business reviews, including quarterly business reviews (QBRs).
• Support new product launches and provide product improvement feedback based on partner input, JIRA ticket patterns, and data.
• Build trusted relationships across the organization and develop an understanding of company operations, best practices, and resource allocation.
• Maintain a holistic understanding of how advertising products and technologies fit into the online advertising ecosystem, consumer journey, and clients’ broader marketing plans.

Benefits

• Annual bonus program and participation in a Restricted Stock Unit program.
• 100% employer-paid health, dental, and vision insurance for the employee, dependents, and spouse or registered domestic partner.
• 100% employer-paid long-term disability and life insurance.
• 401(k) retirement plan with matching contributions.
• Open Paid Time Off, a birthday day off, 13 holidays, and 5 Recharge days.
• Professional development reimbursement.
• Cell phone, wellness, and internet expense reimbursement, plus a Calm App subscription.
• Fully paid parental leave of up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver.
• Dog-friendly offices in LA and AZ and a $300 pet adoption reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed