Account Manager, Supply Partnerships (P&C)

MediaAlpha•Los Angeles, CA

1d•$65,000 - $97,000

About The Position

MediaAlpha is seeking an Account Manager to join its Supply Partnerships team. The role onboards publishers, manages a portfolio of 50+ small to mid-size accounts, and uses the company’s proprietary supply-side platform to optimize partner performance. It also contributes to process documentation and supports publisher retention and team revenue goals. The position suits someone who produces high-quality work, is exceptionally organized, and thrives in a client-service environment.

Requirements

At least 2 years of account or client management experience in online advertising.
Experience in adtech, programmatic advertising, or digital marketing.
Proficiency in Excel, including VLOOKUP, pivot tables, and data manipulation.
Ability to present data clearly to internal and external audiences.
Technical aptitude and comfort learning new platforms and troubleshooting problems.
A data-driven approach to decision-making.
Strong client-service orientation and exceptional attention to detail.
Clear, concise communication skills, especially in writing.
Ability to manage multiple competing priorities in a fast-paced environment.
A collaborative, positive approach to working with others.
A growth mindset, including eagerness to learn, drive to improve, and comfort learning from mistakes.
Curiosity about emerging technologies, aptitude for AI, and willingness to use AI-driven tools to improve workflows and partner performance.

Nice To Haves

Experience in the insurance industry.
Bachelor’s degree in business or a related field.

Responsibilities

Onboard new publishing partners and manage day-to-day relationships across a portfolio of 50+ small to mid-size accounts.
Understand each partner’s revenue model and technical setup to monitor performance, recommend solutions, and optimize partnership revenue.
Prioritize account activities based on partner needs, industry trends, revenue potential, and account management best practices.
Build and maintain reports for internal users and external clients.
Support account management for new product initiatives and recommend platform features based on publisher feedback, internal feedback, and internal requirements.
Troubleshoot and quality-assure technical issues, and communicate problems clearly to technology teams.
Establish and maintain effective communication and working relationships with team members.
Resolve partner issues efficiently and proactively.
Assist in achieving publisher retention and team revenue goals.
Help maintain process documentation.

Benefits

Annual bonus program and participation in the Restricted Stock Unit program.
Employer-paid health, dental, and vision insurance for employees and eligible dependents and spouses or registered domestic partners.
Employer-paid long-term disability and life insurance.
401(k) retirement plan with matching contributions.
Open Paid Time Off policy, birthday day off, 13 holidays, and 5 Recharge days.
Professional development reimbursement.
Cell phone, wellness, and internet expense reimbursement, plus a Calm App subscription.
Fully paid parental leave of up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver.
Dog-friendly offices in LA and AZ.
$300 pet adoption reimbursement.