Account Manager, Supply Partnerships (P&C)

MediaAlpha•Los Angeles, CA

22h

About The Position

MediaAlpha is seeking an enthusiastic Account Manager to join its Supply Partnerships team. The role involves onboarding new publishers, managing a portfolio of more than 50 small to mid-size accounts, and using the company’s proprietary supply-side platform to optimize partner performance. The Account Manager will also help maintain process documentation that supports the team’s operations. The position is suited to someone who delivers high-quality work, is exceptionally organized, and thrives in a client-service environment. The role includes understanding partners’ revenue models and technical setups, monitoring performance, recommending solutions, and optimizing partnership revenue. The Account Manager will build and maintain reports for internal users and external clients, support new product initiatives, recommend platform features, and troubleshoot and quality-assure technical issues while communicating clearly with technology teams. The role also contributes to publisher retention and team revenue goals. The position is based in Los Angeles or Bellevue, with either location preferred. The stated annual base pay range is $70,000 to $97,000, based on experience and qualifications.

Requirements

At least 2 years of account or client management experience in online advertising.
Experience in adtech, programmatic advertising, or digital marketing.
Proficiency in Excel, including VLOOKUP, pivot tables, and data manipulation.
Ability to present data clearly to internal and external audiences.
Technical aptitude and comfort learning new platforms and troubleshooting problems.
A data-driven approach to decision-making.
Strong client-service orientation and exceptional attention to detail.
Clear, concise communication skills, especially in writing.
Ability to manage multiple competing priorities in a fast-paced environment.
A collaborative, positive approach to working with others.
A growth mindset, including eagerness to learn, drive to improve, and comfort learning from mistakes.
Curiosity and aptitude for AI, including interest in emerging technologies and AI-driven tools to improve workflows and partner performance.

Nice To Haves

Experience in the insurance industry.
A bachelor’s degree in business or a related field.

Responsibilities

Onboard new publishing partners and manage day-to-day relationships across a portfolio of 50+ small to mid-size accounts.
Develop an understanding of each partner’s revenue model and technical setup to monitor performance, recommend solutions, and optimize partnership revenue.
Prioritize account activities based on partner needs, industry trends, revenue potential, and account management best practices.
Build and maintain reports for internal users and external clients.
Provide account management support for new product initiatives and recommend platform features based on publisher feedback, internal feedback, and internal requirements.
Troubleshoot and quality-assure technical issues, and clearly communicate problems to technology teams.
Establish and maintain effective communication and working relationships with team members.
Resolve partner issues efficiently and proactively.
Assist in achieving publisher retention and team revenue goals.
Help maintain team process documentation.

Benefits

Annual bonus program.
Participation in the Restricted Stock Unit program.
100% employer-paid health, dental, and vision insurance for the employee, dependents, and spouse or registered domestic partner.
100% employer-paid long-term disability and life insurance.
401(k) retirement plan with matching contributions.
Open Paid Time Off policy, birthday day off, 13 holidays, and 5 Recharge days.
Professional development reimbursement.
Cell phone, wellness, and internet expense reimbursement.
Calm App subscription.
Fully paid parental leave of up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver.
Dog-friendly offices in Los Angeles and Arizona.
$300 pet adoption reimbursement.