Senior Technical Account Manager, Demand Partnerships (P&C)

MediaAlpha•Los Angeles, CA

1d•$90,000 - $120,000•Hybrid

About The Position

MediaAlpha is seeking an experienced, highly motivated Senior Technical Account Manager to serve as a technical expert on the Demand Partnerships team, supporting key Property & Casualty advertisers. The role scopes partner integration requirements, sets up campaigns, verifies that integrations work after launch, manages day-to-day campaign operations on the platform, and uses performance data to optimize accounts and grow results. It also connects partners with technology teams by translating advertiser needs into clear, build-ready requirements. The ideal candidate has a background in technical account management, solutions engineering, ad trafficking, or programmatic ad operations and is comfortable working analytically across teams in a fast-moving, data-driven environment. The position is hybrid, with three days per week in the office. The listed annual base pay range is $90,000 to $120,000, based on experience and qualifications.

Requirements

At least 5 years of experience in technical account management, solutions engineering, ad operations, or trafficking in online advertising.
Background in performance-based marketing, ideally in a programmatic environment.
Hands-on experience scoping and validating partner API integrations, including API key or OAuth authentication and JSON payload formats.
Ability to translate partner technical requirements into clear specifications engineers can build from.
Proficiency setting up conversion tracking methods, such as data imports and server-to-server integrations.
Experience testing and monitoring live integrations and diagnosing failed, delayed, or malformed data transfers.
Experience with real-time bidding and programmatic auction mechanics.
Advanced Excel skills, including pivot tables, VLOOKUPs, and data manipulation.
Knowledge of relevant industry KPIs and a client-service focus within performance marketing.
Clear, concise written and verbal communication, including explaining technical concepts to non-technical audiences.
Ability to think critically and creatively and synthesize large datasets.
Ability to manage multiple competing priorities in a fast-moving environment.
Strong organization, a client-first mindset, and meticulous attention to detail.
Ability to apply industry knowledge and insights across multiple clients to account strategy and recommendations.
Eagerness to learn and drive to improve.

Nice To Haves

Knowledge of the insurance industry and ecosystem.
Experience working alongside technology teams in a ticket-based workflow, such as Jira.

Responsibilities

Analyze partner KPIs and campaign performance data and recommend optimizations to internal teams and partners.
Gather partner integration requirements, including API specifications, authentication methods, and data formats, and translate them into build-ready engineering tickets.
Test and monitor integrations, including data passing, conversion tracking, and performance imports; identify root causes of missing or inaccurate data and coordinate fixes with partners and technology teams.
Advise partners and internal teams on platform best practices, configuration, and technical capabilities.
Work with Business Analytics on performance models, providing partner context and validating real-time bidding model outputs against account performance trends.
Contribute performance analysis and forward-looking recommendations to partner business reviews, including quarterly business reviews.
Support new product launches and recommend product improvements based on partner feedback, JIRA ticket patterns, and data.
Build trusted relationships across the organization and develop knowledge of company operations, best practices, and resource allocation.
Maintain a holistic understanding of advertising products and technologies within the online advertising ecosystem, consumer journey, and clients’ broader marketing plans.

Benefits

Annual bonus program and participation in a Restricted Stock Unit program.
100% employer-paid health, dental, and vision insurance for the employee and eligible dependents or spouse/domestic partner.
100% employer-paid long-term disability and life insurance.
401(k) retirement plan with matching contributions.
Open Paid Time Off policy, birthday day off, 13 holidays, and 5 Recharge days.
Professional development reimbursement.
Cell phone, wellness, and internet expense reimbursement, plus a Calm App subscription.
Fully paid parental leave of up to 22 weeks for primary caregivers and 12 weeks for secondary caregivers.
Dog-friendly offices in Los Angeles and Arizona.
$300 pet adoption reimbursement.