Senior Systems Technician
About The Position
At Vector Security, we are looking for a Senior Systems Technician who embodies our values of thinking big, doing the right thing, and making a difference every day. This role involves the installation and servicing of complex residential and commercial security solutions, including wired and wireless systems. The Senior Systems Technician will also play a key role in company initiatives such as securing new referrals and upselling, all while providing exceptional customer service. If you enjoy installing advanced security solutions and are committed to staying informed about industry trends, this could be the ideal career choice for you.
Requirements
- High School Diploma or equivalent.
- Minimum of 2 years of life safety and home automation equipment experience.
- Valid driver’s license with an acceptable driving history.
- Must be able to effectively communicate with various individuals professionally to provide superior customer service.
- Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
- Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.
Nice To Haves
- 3 – 5 years of industry experience.
- ESA Certified Alarm Technician Level 2 or equivalent.
- NICET Fire or Video Level 1.
Responsibilities
- Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
- Troubleshoot more complex systems and network issues and work with basic integration.
- Run and fish wires in a concealed manner.
- Set up and communicate system functionality to customer and answer questions.
- Keep job site clean & organized so work can be performed in the safest manner possible.
- Employ basic logic skills to move an issue to resolution.
- Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
- Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.
Benefits
- Competitive compensation with incentive eligibility
- Medical, dental, and vision coverage
- Company paid life and AD&D insurance
- Company paid short- and long-term disability
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off for vacation, sick days and floating holidays
- Tuition reimbursement
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
