Systems Technician

Original Syndicate • Burbank, CA

2d • $125,000 - $150,000 • Hybrid

About The Position

OGS delivers communications infrastructure, including integrated systems, environments, and workflows that enable reliable content production and movement at scale. This role is crucial for managing day-to-day operations such as client SLAs, internal IT, installation assistance, and quality control during on-site work. Currently, these responsibilities are handled by senior staff, diverting them from design and client engagement. The Systems Technician will take ownership of this operational layer and, over time, grow into broader systems design and execution responsibilities. This is a hybrid role with a clear growth path, starting with support and infrastructure ownership and progressing to systems design, on-site execution, and project delivery.

Requirements

• Documented experience with two or more of: Disguise, Pixera, Unreal Engine, LightAct, Megapixel, Brompton, or a comparable real-time media or video playback platform
• Experience working with other production technologies such as video routing, KVM systems, cameras, audio systems, etc.
• Strong enterprise networking: VLAN design, routing, multicast basics, firewall administration, endpoint management, identity and access basics
• Comfort working under SLA pressure, with the judgment to know when to solve versus escalate
• Strong written communication for design docs, tickets, and post-incident reports

Nice To Haves

• Exposure to SMPTE 2110, NMOS, NDI, SDVoE, or other broadcast IP standards
• Prior on-site work with AV integrators, broadcast environments, or virtual production stages
• Basic scripting or automation (Python, Bash, PowerShell) skills
• Familiarity with LED volumes, camera tracking, or related virtual production infrastructure
• Comfortable with ticketing, asset tracking, and documentation tools

Responsibilities

• Own day-to-day support for active client SLAs: first response, triage, troubleshoot, resolve, escalate, document, and follow up
• Take ownership of OGS internal IT infrastructure and systems: networks, firewalls, servers
• Lead systems design independently on smaller projects from day one; contribute to larger designs alongside senior staff and grow into leading them over time
• Execute installations at OGS offices and on client sites, for both client projects and internal work: unboxing, QA, inventory, labeling, rack building, cable management, commissioning
• Maintain technical documentation: network diagrams, tech books, asset and configuration records
• Grow into broader project execution and design leadership as capability and trust expand

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed