Senior Systems Technician

Vector Security•Tallahassee, FL

3d•Hybrid

About The Position

As a Senior Systems Technician, you'll be tasked with the installation and servicing of complex residential and commercial solutions including wired and wireless systems. You will actively participate in company initiatives such as securing new referrals and upselling, while providing exceptional customer service. This role involves installing advanced security solutions for customers and staying informed of trends in the security industry.

Requirements

High School Diploma or equivalent.
Minimum of 2 years of life safety and home automation equipment experience.
Valid driver’s license with an acceptable driving history.
Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.
Must be able to effectively communicate with various individuals professionally to provide superior customer service.

Nice To Haves

3 – 5 years of industry experience
ESA Certified Alarm Technician Level 2 or equivalent
NICET Fire or Video Level 1

Responsibilities

Complete installation and/or servicing of various types of security systems, including wired and wireless systems, with minimal supervision.
Troubleshoot more complex systems and network issues and work with basic integration.
Run and fish wires in a concealed manner.
Set up and communicate system functionality to customer and answer questions.
Keep job site clean & organized so work can be performed in the safest manner possible.
Employ basic logic skills to move an issue to resolution.
Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
Train and mentor Entry Level and Level 1 technicians on package and/or less complex systems.