Senior Systems Specialist, Workplace AV & Event Technology (4 Days Onsite- Brentwood, TN)

Core Civic • Brentwood, TN

2d • Onsite

About The Position

The Senior Systems Specialist - Workplace & Event Technology is responsible for the design, operational health, stability, and high performance of in-building audio-visual systems, hybrid meeting spaces, digital signage, and event technology at CoreCivic’s corporate office in Brentwood, Tennessee. The position is onsite four days per week, and no relocation package is available.

The specialist manages and supports conference room hardware, unified communications setups, digital signage, and presentation spaces. The role leads technical preparation and live production for high-visibility hybrid meetings, town halls, webcasts, broadcasts, and executive presentations, and works routinely with executive leadership on onsite and remote A/V needs. It also includes troubleshooting complex audio, video, control-system, and network-streaming failures; coordinating installations and upgrades with facilities and vendors; performing preventative maintenance, firmware updates, and system health checks; and maintaining an inventory of AV technology. Domestic U.S. travel may be required.

Requirements

• Associate's degree in Computer Science from an accredited college or university; additional related work experience may substitute for the required education on a year-for-year basis.
• At least 3 years of experience administering corporate AV infrastructure, unified communications, and live event technology in a modern workplace setting.
• Expert knowledge of Zoom Rooms, Microsoft Teams Rooms (MTR), and Cisco Webex Room systems hardware and cloud management portals.
• Hands-on experience with Crestron and Extron control systems; Shure, Biamp, and Q-SYS digital signal processors; PTZ cameras; wireless microphones; and video switchers.
• Technical familiarity with AV-over-IP standards, including Dante and NDI, and conference room network connectivity requirements.
• Proven ability to operate under pressure while running live production gear for C-suite leaders and large audiences.
• Proficiency in Microsoft Office applications.

Nice To Haves

• AVIXA Certified Technology Specialist (CTS), Crestron Certified Technician, or Q-SYS Level 1/2 Training.

Responsibilities

• Design and maintain the operational health, stability, and performance of in-building AV systems, hybrid meeting spaces, digital signage, and event technology.
• Manage, maintain, and support conference room hardware, unified communications setups, digital signage systems, and presentation spaces.
• Lead technical preparation and live production engineering for hybrid meetings, company-wide town halls, webcasts, broadcasts, and executive presentations.
• Support executive leadership with onsite and remote A/V needs and ensure appropriate use and functionality.
• Troubleshoot complex audio, video, control-system, and network-streaming failures in real time while minimizing business disruption.
• Partner with facility management and external vendors to install, upgrade, and commission AV hardware and conference room builds.
• Perform preventative maintenance, firmware updates, and system health checks on AV controllers, displays, and microphones.
• Maintain a physical inventory of AV technology across supported locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree