Senior Systems Engineer

HEARTLAND BUSINESS SYSTEMS LLC • Eau Claire, WI

13d

About The Position

The Senior Systems Engineer develops, implements, and supports systems-related services and solutions for consulting clients. The role builds customer-focused relationships with clients to identify business challenges and develop specifications and requirements for effective solutions. As a member and leader of the HBS Systems team, the engineer provides consultative project support, works across internal teams to deliver projects, supports customer networks, and contributes to product research, standards, documentation, and team development.

Requirements

• At least 3 years of experience in a technical-related field.
• Experience designing and architecting Microsoft Azure solutions, including Azure AD, Intune, Azure Backup, and Azure Site Recovery.
• Bachelor’s degree, equivalent, relevant certifications, or equivalent work experience.
• At least one of the following: CCNP, MCA, CCA-V, or VCP.
• Experience designing and architecting systems-based solutions.
• Experience installing and supporting Microsoft enterprise products.
• Outcome-focused mindset.
• Strong prioritization skills.
• Team-player approach.
• Professional attitude and respectful demeanor.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base as a member and leader of the HBS Systems team.
• Collaborate and lead across multiple internal teams to ensure successful delivery and timely execution of the scope of work.
• Research new products, improve configuration standards and best practices, and educate team members on products and services to enhance the sales process.
• Provide senior-level support, maintenance, and administration for customer networks, and identify potential concerns or opportunities for enhancement.
• Model a positive team atmosphere across regional and virtual practices while maintaining a professional and respectful demeanor.
• Create and maintain detailed documentation of past projects to support estimates and scopes for related future projects.
• Obtain and maintain current vendor- and industry-specific certifications and stay current on new products and solutions using available resource networks.
• Meet the annual billable-hour goal as defined by HBS; the goal may change as the business evolves.

Benefits

• Competitive compensation package, which may include bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior