Senior Systems Engineer - Wireless & Wired Networking (Remote)
About The Position
The Sr. Systems Engineer independently develops, maintains, and supports The Home Depot’s technical infrastructure. The role focuses on designing, implementing, maintaining, and supporting wireless and wired network infrastructure across Supply Chain environments, including warehouses and distribution centers, as well as corporate enterprise networks. The engineer works on complex, high-impact network initiatives to help ensure network stability, performance, and scalability, and analyzes and resolves complex network challenges while supporting production infrastructure. Responsibilities span delivery and execution, learning, planning and analysis, and support and enablement. The role stays informed about technology innovations and internal system changes; evaluates and recommends cost-effective technologies; designs infrastructure and network architectures; monitors and optimizes operational performance; supports project and product teams; maintains and upgrades production systems; and conducts root-cause analysis and post-mortems for security incidents and service interruptions. The position typically reports to a Systems Engineer Manager or Sr Manager and has no direct reports. No travel is required.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- At least 4 years of work experience.
- Knowledge, skills, and abilities typically acquired through completion of a bachelor’s degree program or equivalent in a field related to the job.
Nice To Haves
- Professional or educational experience as an Information Technology or Network Engineer.
- Experience working as part of a collaborative, cross-functional, modern engineering team.
- Experience designing, implementing, troubleshooting, and maintaining wireless and wired network infrastructure.
- Experience with wireless RF coverage and network design in warehouse, distribution center, or corporate environments.
- Experience with wireless design, predictive modeling, site surveys, and troubleshooting.
- Experience with Wi-Fi 6, Wi-Fi 6E, or Wi-Fi 7 technologies.
- Experience with LAN and WLAN technologies.
- Experience with routing protocols, including BGP and OSPF, and network switching.
- Experience with SD-WAN technologies.
- Experience with network automation and scripting using Python, Ansible, or similar technologies.
- Experience with predictive wireless design and wireless site survey tools such as Ekahau or Hamina.
- Experience monitoring, analyzing, and optimizing network performance, stability, and scalability.
- Experience troubleshooting and resolving complex network issues.
- Experience with version control systems and CI/CD toolchains.
- Experience supporting production network infrastructure.
- Experience supporting a 24x7 retail operation.
Responsibilities
- Stay current on industry innovations, trends, and internal system changes, and determine their impacts on tools, training, and support.
- Participate in learning activities and communities of practice related to modern systems engineering practices; proactively learn about new technologies and best practices.
- Research and analyze business trends and behavioral data to identify improvement opportunities and new initiatives.
- Evaluate, develop, and recommend technologies that provide cost-effective solutions meeting The Home Depot’s requirements.
- Research and design infrastructure, network, database, cloud, AI, and security architectures for products.
- Create and maintain tools for monitoring and support.
- Participate in project planning and reporting across multiple efforts.
- Collaborate with product and project teams to understand their needs and enable them with infrastructure.
- Support technology architecture design reviews for project and product teams.
- Use tooling and custom applications to monitor applications, infrastructure, networks, databases, and security; optimize and tune performance as appropriate.
- Drive root-cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions.
- Maintain, upgrade, and support existing systems and infrastructure to ensure operational stability.
- Open and manage vendor problem tickets through resolution.
- Produce in-house documentation for solutions and move knowledge-base articles to infrastructure-as-code models.
- Keep monitoring and alerting up to date.
- Design, implement, troubleshoot, and maintain wireless and wired network infrastructure across Supply Chain and corporate environments.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
