Senior Systems Analyst
About The Position
The Senior IT Systems Analyst consults with end users, researchers, and stakeholders, including project managers and vendors, and conducts technical analysis of systems and network communications. The role designs, builds, configures, implements, tests, and maintains systems. It also mentors and trains IT systems analysts, serves as a primary technical resource for staff and faculty, investigates problems with existing systems, and delivers solutions while maintaining compatibility and enabling integration. The position analyzes system workflows to identify potential failure points, particularly those with possible life-safety impacts, and recommends and implements systems, configurations, and procedures to mitigate operational and security risks. It ensures system availability, manageability, scalability, and security through system design, implementation, maintenance, tuning, and auditing. The analyst leads multiple projects involving research, strategy, and implementation for migrating and consolidating complex distributed systems into a centralized enterprise model. This may include converting physical servers to virtual servers, reconfiguring networks and firewalls, migrating users and computers to a centrally supported Microsoft SQL server database cluster, and migrating file-server data. The role analyzes system dependencies and plans and executes migrations to infrastructure such as VMware virtual environments, hardware firewalls, and authentication systems including Active Directory and Azure. Some off-hour or weekend work may be required to respond to critical service problems and modifications.
Requirements
- Bachelor's degree and four years of experience in a broad range of computer technologies, or an associate's degree and six years of such experience, or a high school diploma and eight years of such experience; an equivalent combination of education and experience totaling eight years will also be considered.
- Expertise in a broad array of computing platforms and/or systems in a distributed computing environment, including workstation software and applications, particularly those running under MS Windows, and physical and virtual guest server operating systems, particularly Windows 2008.
- Practical experience with scripting languages such as PowerShell.
- Experience with TCP/IP networking and an understanding of network firewalls.
- Demonstrated strong interpersonal skills and ability to establish and maintain harmonious relationships with coworkers and a broad range of clients, and to work well in a leadership role with peers.
- Ability to work effectively and in a highly organized manner, with attention to detail, accountability, and reliability in meeting project deadlines and requirements.
- Excellent oral and written communication skills, including the ability to consult with and accurately communicate technical matters to non-technical individuals.
- Willingness to take on new and challenging tasks as they arise.
- Ability to pass a Criminal Justice Information Systems (CJIS) background check.
- Valid driver's license.
Nice To Haves
- Bachelor's degree in computer science or a related area.
- Experience with Microsoft Active Directory Group Policies, managing layer 2 and layer 3 switches, Microsoft SQL or Oracle databases, and other operating systems such as Linux.
Responsibilities
- Consult with end users, researchers, project managers, vendors, and other stakeholders about systems and technical needs.
- Analyze systems and network communications to design, build, configure, implement, test, and maintain systems.
- Investigate existing system problems and deliver solutions while maintaining compatibility and enabling integration.
- Analyze system workflows to identify potential failure points, particularly those with possible life-safety impacts.
- Recommend and implement systems, configurations, and procedures that mitigate operational and security risks.
- Design, implement, maintain, tune, and audit systems to ensure availability, manageability, scalability, and security.
- Mentor and train IT systems analysts in automation and technology, including programming, scripting, and group policies.
- Serve as the primary technical resource for the Help Desk Manager and User Support Operations on complex problems and issues.
- Configure virtual computing environments to test application compatibility and configurations and develop processes for staff to resolve issues.
- Lead projects to research, propose, and implement migration and consolidation strategies for complex distributed systems.
- Convert physical servers to virtual servers, facilitate network and firewall reconfiguration, migrate users and computers to a centrally supported Microsoft SQL server database cluster, and migrate file-server data.
- Analyze system dependencies and develop and execute plans to migrate systems to new infrastructure, including virtual environments, hardware firewalls, and authentication systems.
- Keep current with established and emerging computing technologies and techniques and recommend and use improvements to system manageability, configurations, integrations, and uptime.
- Perform related duties as assigned or required to meet department, executive area/division, and university goals and objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
