Senior Systems Administrator at Onondaga Community College
About The Position
Onondaga Community College, located in Syracuse, NY is currently recruiting for a Senior Systems Administrator. The Senior Systems Administrator works within the ITS Department, and reports to the Assistant Director of Enterprise Infrastructure. This position provides quality service and responsive end-user support, to college employees and students, related to IT enterprise infrastructure, including administration of servers, Active Directory/Entra, cloud infrastructure platforms and application suites, security, virtualization platform system, network services, data storage, backup/recovery, and disaster recovery. This position is part of a service team working in collaboration with the ITS infrastructure team and front-line support teams and is responsible for ensuring a highly reliable, available, and secure technology environment that supports academic, administrative, and student computing for the College.
Requirements
- Bachelor's degree from a regionally accredited college or university or foreign equivalency and at least five (5) years of hands-on technical expertise in the areas stated in this position guide.
- OR Associate degree from a regionally accredited college or university or foreign equivalency and at least 9 years of hands-on technical expertise in the areas stated in this position guide.
- Experience in providing customer services.
- Windows Server and Linux Server.
- Active Directory and related services, Domain Group Policy.
- DNS, DHCP, NTP (in Linux and Windows).
- VMware virtualization platform.
- Microsoft SharePoint/OneDrive, Microsoft 365 suite, Teams, Microsoft Configuration Manager (SCCM), and Intune/MDM.
- Microsoft Entra (Azure) and AWS.
- Scripting for automation.
- Proven ability to successfully operate within a customer service framework.
- Proven ability to successfully complete multiple projects within scope, budget, and schedule.
- Experience with operational change and problem management procedures.
- Ability to work independently, as well as in and embrace a team focused environment.
- Excellent interpersonal and customer service skills.
- Flexibility to adapt and thrive in a progressive and changing work environment.
- Ability to provide occasional off-hours support.
Nice To Haves
- Three (3)+ years experience with Linux server administration.
- Knowledge and experience in project management principles and practice.
- Bilingual in Spanish & English.
- Bilingual in English and other languages will be considered.
Responsibilities
- Planning, testing, implementing, monitoring, and maintenance of the following, across the enterprise: Servers (Windows & Linux).
- Directory services, managing accounts.
- Infrastructure services, such as DNS, DHCP, NTP.
- Security and vulnerability management.
- Microsoft Azure/Entra/365 enterprise productivity suite and MDM.
- Cloud infrastructure platforms and services.
- Virtualization platform, including hosts, vSAN, vNetwork, and VM's.
- Data storage in SAN environment.
- Backup and restoration of servers and systems, and disaster recovery.
- Authentication, encryption, certificate management.
- Document configurations and manage change processes.
- Act as a conduit to support various campus services and enterprise applications in collaboration with other departments and vendors.
- Establish and maintain relationships with external suppliers and contractors.
- Position is on-call and requires remote or on-campus technical support outside of standard business hours.
- Provide backup coverage to other IT staff.
- Other duties as assigned by members of the ITS Leadership Team within scope of job duties.
Benefits
- New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
- Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
- Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
