Senior Surgical Onsite Specialist - Western WA (Seattle/Tacoma)
About The Position
The Senior Surgical Onsite Specialist (SOS) provides procedural and customer support, training and education, and solution implementation assistance across aligned Surgical Centers of Therapy (COTs). The role supports seamless product utilization by assisting with on-site procedures, responding to customer inquiries, performing equipment upgrades and maintenance, and training physicians and staff within assigned accounts in partnership with the territory manager. The specialist also contributes to lead generation, sales support, and market expansion. This is a remote position, not based at a physical Medtronic site. The employee must reside within the assigned territory and drive to multiple accounts throughout the region. A valid driver's license is required.
Requirements
- Bachelor's degree.
- At least 3 years of experience.
- Must reside within the assigned territory and drive to multiple accounts throughout the region.
- Valid driver's license.
- For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Nice To Haves
- 3 or more years of B2B sales experience with a record of meeting or exceeding sales goals, or 3 or more years of clinical experience.
- Demonstrated success prospecting, generating new business, and building a pipeline.
- Strong hunter mentality and motivation to win and grow territory performance.
- Competitive, self-motivated, results-oriented approach to sales.
- Experience building relationships with decision-makers and navigating customer organizations.
- Ability to work independently in a fast-paced, field-based environment.
- Excellent communication, presentation, and consultative selling skills.
Responsibilities
- Provide real-time procedural assistance for Surgical COTs within the aligned territory.
- Provide technical expertise and troubleshooting to support successful product use.
- Serve as a resource for physicians and surgical teams in the operating room.
- Act as a primary contact for customer inquiries during on-site procedures.
- Communicate effectively between customers and colleagues, and report concerns and opportunities to the aligned Surgical Account Manager (SAM).
- Perform equipment and software upgrades and conduct equipment fleet audits to support product performance and compliance.
- Lead in-service training for physicians, residents, and surgical staff on surgical product applications.
- Support Resident Labs, MedEd courses, Regional Peer Education (RPE), and Continuing Education (CE) programs.
- Assist the SAM and specialists with product trials, implementation, and conversion initiatives.
- Provide on-site support for regional conversions and product adoption strategies.
- Track surgical products and maintain availability and inventory levels to meet customer and operational needs.
- Support lead generation, sales activity, and market expansion.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance or reimbursement
- Global well-being program
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
- Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums
- Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals
- Competitive salary and flexible benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
