Account Representative - Tacoma, WA
About The Position
Performance Home Medical is seeking a medical sales professional to build authentic relationships within the medical community and advocate for patients. The Account Representative develops referral relationships, educates healthcare providers about the company’s services and equipment, and works with internal teams to coordinate patient care and improve the customer experience. The role also includes delivering oxygen equipment to patients in hospitals before discharge and educating patients on its use and care. The position serves the Tacoma, Washington area and offers a base salary plus uncapped commission.
Requirements
- Business ethics and integrity.
- At least 3 years of documented success achieving sales goals in a relationship-selling role; healthcare, B2B, or face-to-face experience is preferred.
- Ability to work collaboratively with outside medical professionals and internal customer care, clinical, operations, and sales teams.
- Understanding of insurance guidelines for qualifying physician orders.
- Proficiency with Microsoft Office Suite and PowerPoint.
- Valid driver’s license and ability to travel within the assigned territory.
- Must reside in the assigned geographical territory or be willing to relocate.
- Territory and pipeline management skills.
- Account management skills.
- Ability to develop strategic plans based on data analysis.
- Excellent interpersonal relationship skills, including active listening.
- Technological expertise and product knowledge.
- Current market and industry knowledge.
- Excellent verbal and written communication skills, including presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Keen attention to detail and meticulous organizational skills.
- Ability to work independently and adapt to and overcome obstacles.
Nice To Haves
- Bachelor of Science or Bachelor of Arts degree in business, marketing, sciences, or a healthcare-related field.
- At least 3 years of experience using consultative and solution-based selling approaches.
- At least 3 years of experience selling to sleep clinics, physician offices, hospital discharge planners or case managers, nursing facilities, or home health agencies.
- Experience selling sleep therapy, home ventilation, and home oxygen.
Responsibilities
- Develop and maintain relationships with medical practices, hospital discharge planners, respiratory departments, nursing facilities, home health agencies, and sleep labs.
- Conduct daily sales calls and in-service trainings to achieve sales goals.
- Develop and implement sales plans based on market analysis.
- Collaborate with internal stakeholders to coordinate patient care and improve the customer care experience.
- Educate referral sources on Performance Home Medical’s services and equipment.
- Serve as a patient advocate and hospital liaison.
- Develop relationships with new referral sources.
- Conduct educational in-services, trainings, and presentations for healthcare providers.
- Work with internal staff to obtain provider documents needed for prompt and accurate billing.
- Deliver oxygen equipment to hospital patients preparing for discharge and educate them on its use and care.
- Market Performance Home Medical’s disease management programs.
Benefits
- Competitive base salary plus uncapped commission.
- Auto allowance.
- Company-issued IT package including phone and tablet.
- 401(k) plan.
- Health insurance including an HSA option.
- Dental insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
