Senior Surety Account Manager

Acrisure South Insurance Services, LLC•MIAMI LAKES, FL

About The Position

Acrisure is seeking a detail-oriented, client-focused professional to join its Surety team. The Senior Surety Account Manager serves as a key liaison among clients, surety carriers, and internal stakeholders, facilitating and managing a range of commercial surety bond transactions. The role suits an insurance professional who thrives in a fast-paced environment, builds relationships, and delivers exceptional service while managing complex documentation and deadlines. The position is primarily based in Acrisure’s South Florida offices. Hybrid or remote flexibility may be considered for candidates with significant surety experience, although candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Requirements

At least 5 years of surety bond experience.
Florida 2-20 or 4-40 insurance license required.
Strong attention to detail and commitment to accuracy.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a deadline-driven environment.
Proficiency with Microsoft Outlook, Word, and Excel.
Strong organizational, analytical, and problem-solving skills.
Ability to work independently and collaboratively within a team environment.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

Hybrid or remote flexibility may be considered for candidates with significant surety experience.

Responsibilities

Partner with clients, advisors, and surety company representatives to support all phases of the surety bond process.
Review bond requests, contracts, and bond forms for accuracy and completeness.
Prepare and process bid bonds, performance bonds, payment bonds, and other surety documents.
Maintain client financial records, bond files, and supporting documentation.
Serve as a primary point of contact for clients, ensuring timely communication and exceptional service.
Coordinate with surety carriers to facilitate approvals, bond issuance, and ongoing account servicing.
Process premium audits, accounts receivable follow-up, and related administrative activities.
Prepare correspondence, reports, and documentation to support account management activities.
Assist team members with special projects and provide general support to ensure client needs are met.