Surety Underwriting Assistant

Liberty Mutual•Hoffman Estates, IL
•Hybrid

About The Position

This is a hybrid position. Candidates within 50 miles of select offices are expected to work in the office twice a week. The Surety Underwriting Assistant provides surety underwriting support and technical administrative assistance to underwriters, management, and other staff. The role performs tasks associated with bond issuance, agency change processing in Surety and corporate systems, and file maintenance. It also provides customer service and support to internal and external customers. The position may include training other departmental staff and researching and resolving processing and bond reconciliation problems.

Requirements

  • High school diploma or equivalent.
  • Excellent written and oral communication skills.
  • Ability to work well independently and as part of a team.
  • Exceptional customer service skills.
  • Ability to organize personal workflow and the workflow of others.
  • Competence and proficiency with computer software applications used by Surety.
  • High degree of independence and proficiency in bond processing and assigned tasks.

Nice To Haves

  • Three or more years of experience as a surety bond underwriting assistant or related experience.
  • Understanding of surety rating and processing functions.

Responsibilities

  • Provide surety underwriting support and technical administrative assistance to underwriters, management, and other staff.
  • Perform tasks associated with bond issuance and agency change processing in Surety and corporate systems.
  • Maintain files.
  • Provide customer service and support to internal and external customers.
  • Potentially train other departmental staff.
  • Research and resolve processing and bond reconciliation problems.

Benefits

  • Comprehensive benefits supporting employees’ lives and well-being.
  • Workplace flexibility.
  • Professional development opportunities.
  • Employee Resource Groups.
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