Assistant Underwriter-Surety

West Bend Insurance Company•Madison, WI
•Hybrid

About The Position

West Bend is hiring an Assistant Underwriter-Surety to begin a career in surety underwriting. The role provides hands-on training, mentorship, and practical experience while supporting underwriting activities, evaluating business opportunities, building relationships with agency partners, and delivering quality service. The successful candidate will learn underwriting principles and standards through instructor-led training, testing, self-study, practical application, and a formal mentoring program. The position can be based in Madison, Wisconsin. Candidates located within 50 miles of a West Bend office will follow a hybrid schedule for collaboration days, team meetings, and other in-person events. Occasional regional travel to agency or principal locations may be required.

Requirements

  • Ability to work independently and produce quality work within deadlines.
  • Data-entry and analytical skills.
  • Ability to multitask.
  • Effective communication skills by phone, email, and in person.
  • Ability to interact professionally and work effectively in a high-performance team environment.

Nice To Haves

  • 0–1 years of experience in the surety industry.
  • Bachelor’s degree in business, insurance, or a related field.

Responsibilities

  • Learn underwriting principles and standards through training, testing, self-study, practical application, and mentorship.
  • Support underwriters, business processing, and service goals for producer partners.
  • Maintain underwriting files and analyze, evaluate, and refer new and existing business to a senior regional underwriter.
  • Assist with underwriting and servicing smaller business opportunities when granted limited authority.
  • Develop and maintain agency and/or broker relationships.
  • Communicate with agents and provide prompt, quality service.
  • Occasionally travel within the region to agency or principal locations, shadowing senior underwriters and prospecting business.
  • Represent the company at agency and industry-related functions as appropriate.
  • Promote and comply with the values of the division and company.

Benefits

  • Medical and prescription insurance
  • Health Savings Account
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability insurance
  • Accident and Critical Illness insurance
  • Employee Assistance Program
  • 401(k) plan with company match
  • Pet insurance
  • Paid time off; standard first-year PTO is 17 days, prorated based on month of hire
  • Enhanced PTO may be available for experienced candidates
  • Performance-based bonus eligibility
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