Senior Supply Chain Coordinator

Austin Regional Clinic: ARC•Austin, TX

21d

About The Position

The Senior Supply Chain Coordinator ensures that Austin Regional Clinic, Covenant Management Systems, and related entities acquire appropriate products and services in a timely, cost-effective, and efficient manner. The role leads cost-saving initiatives, negotiates supplier pricing and terms, promotes purchasing practices that meet or exceed industry standards, and coordinates RFPs and projects with Purchasing staff. It is responsible for creating and implementing supplier contracts, coordinating system setup and end-user communication and training, preparing routine and ad hoc reports, and evaluating supplier performance. The coordinator provides customer service to internal departments and external suppliers while respecting patient confidentiality and supporting the organization’s mission and philosophy. The position works with the Purchasing Manager, internal customers, project managers, suppliers, and Accounts Payable to manage contracts and purchasing projects; evaluate products and suppliers; prepare and track purchase orders; support timely delivery; analyze purchasing and usage data; address returns, credits, match-hold issues, and back-order discrepancies; and recommend process improvements. It also contributes to policies, procedures, goals, and special projects.

Requirements

Bachelor’s degree.
At least three years of experience in supply chain or a related position.
Experience working in healthcare and with purchasing IT equipment.
Proficiency with Microsoft Excel, Access, Outlook, and Word.
Experience with a computerized perpetual inventory system and working knowledge of GPOs.
Excellent interpersonal and social skills for working with Purchasing, other departments, and outside vendors.
Strong understanding of contract pricing and budgets.
Knowledge of competitive bidding statutes, purchasing procedures, and industry best practices.
Ability to develop spreadsheets using formulas and functions, retrieve data from relational databases, and prepare word-processing documents.
Strong organization and documentation skills; ability to work productively with minimal supervision.
Excellent verbal and written communication skills.
Excellent keyboard and ten-key skills and accurate data-entry ability.
Attention to detail and strong customer-service, interpersonal, and problem-solving skills.
Ability to sit for extended periods at a computer workstation.
Ability to engage others, listen, and adapt communication to meet their needs.
Ability to work collaboratively toward shared goals and manage competing priorities.
Ability to perform duties professionally and understand, recall, apply, and communicate factual information and instructions.
Ability to organize ideas clearly, apply common sense, and research and resolve problems.

Nice To Haves

Supply Chain degree or certification.
Experience in a multi-specialty physician practice and/or ambulatory surgical center.
Working knowledge of contract negotiation.
Working knowledge of Oracle EBS.

Responsibilities

Drive and coordinate cost-saving initiatives, track results, and report them to the Purchasing Manager.
Lead supply chain projects, including RFPs, vendor evaluations, and new contract implementation; coordinate supply needs for projects such as new clinic openings.
Manage local and GPO contracts and communicate contract information as needed.
Promote use of available contracts and evaluate alternatives such as generics, substitutes, and value-added services.
Communicate product and service status to relevant parties to support efficient operations and patient care.
Collaborate with internal customers and Purchasing management to align supply chain support with operational needs and strategic direction.
Assess requests for products and services, research prospective suppliers, obtain quotes, and initiate purchase orders.
Prepare and evaluate RFPs and assist the Purchasing Manager with proposal reviews and negotiations.
Coordinate project supply chain operations, identify and order required products and services, and manage delivery timelines.
Prepare and place purchase orders, track orders, coordinate accurate and timely delivery, expedite orders, and resolve delivery problems.
Extract, analyze, and report data from the Oracle purchasing system and supplier systems, including departmental usage and buying trends.
Respond to ad hoc purchasing and usage data requests from internal departments and provide supporting analysis.
Review purchase requests for appropriate coding and authorization.
Manage supplier returns and credits, coordinating with Accounts Payable to ensure credits are received on time.
Work with Accounts Payable, the Purchasing Manager, and suppliers to resolve match-hold problems and propose improvements to recurring issues.
Research and resolve back-order discrepancies; prevent shortages by expediting orders or sourcing authorized alternatives.
Participate in developing goals, objectives, policies, and procedures; recommend improvements and help implement and monitor approved standards.
Coordinate special assigned projects.
Provide customer service, greet suppliers and sales representatives, participate in field visits as appropriate, interface with organizational leaders, and answer telephones when necessary.
Perform other duties as assigned.