Senior Supply Chain Coordinator

External Brand•Austin, TX

About The Position

The Senior Supply Chain Coordinator ensures Austin Regional Clinic, Covenant Management Systems, and related entities acquire appropriate products and services in a timely, cost-effective, and efficient manner. The role drives cost-saving initiatives through supplier negotiations, contract management, purchasing best practices, and coordination of RFPs and other supply chain projects. It also supports implementation of supplier contracts and system setup, communicates and trains end users, prepares routine and ad hoc reports, and evaluates supplier performance. The coordinator maintains effective service for internal departments and external suppliers while respecting patient confidentiality and supporting the organization’s mission and philosophy. Working with the Purchasing Manager, the coordinator identifies, tracks, and reports savings; manages local and GPO contracts; researches suppliers and alternatives; obtains quotes; prepares purchase orders and RFPs; and helps negotiate pricing and terms. The role collaborates with internal customers and project managers to align supply support with operational needs, coordinate projects such as clinic openings, and ensure products and services are identified, ordered, delivered, and available on schedule. The coordinator analyzes purchasing and usage data, responds to internal data requests, reviews purchase requests for coding and authorization, and works with Accounts Payable and suppliers to resolve credits and invoice match-hold issues. The role also addresses back orders and shortages, recommends process improvements, contributes to policies and procedures, monitors compliance and system performance, and carries out special projects and other assigned duties.

Requirements

  • Bachelor’s degree.
  • At least three years of experience in supply chain or a related position.
  • Experience working in healthcare and with purchasing IT equipment.
  • Proficiency with Microsoft Excel, Access, Outlook, and Word.
  • Experience with a computerized perpetual inventory system and working knowledge of GPOs.
  • Excellent interpersonal and social skills for working with Purchasing, other departments, and outside vendors.
  • Excellent understanding of contract pricing and budgets.
  • Knowledge of competitive bidding statutes, purchasing procedures, and industry best practices.
  • Ability to develop spreadsheets using formulas and functions, retrieve data from relational databases, and prepare word-processing documents.
  • Strong organizational skills, including careful documentation.
  • Ability to work productively with minimal supervision.
  • Excellent verbal and written communication skills for communicating with all levels of staff and the public.
  • Excellent keyboarding and ten-key skills, accurate data entry, and attention to detail.
  • Excellent customer service, interpersonal, and problem-solving skills.
  • Ability to sit for extended periods at a computer workstation.
  • Ability to engage others, listen, and adapt responses to meet their needs.
  • Ability to work collaboratively in a team and align actions with shared goals.
  • Ability to manage competing priorities and perform duties professionally.
  • Ability to understand, recall, and communicate factual information; understand, recall, and apply instructions; and organize ideas into understandable terminology.
  • Ability to use common sense, research issues, and resolve problems.

Nice To Haves

  • Supply Chain degree or certification.
  • Experience in a multi-specialty physician practice and/or ambulatory surgical center.
  • Working knowledge of contract negotiation.
  • Working knowledge of Oracle EBS.

Responsibilities

  • Drive cost-saving initiatives, identify opportunities to improve purchasing and internal processes, and track and report savings to the Purchasing Manager.
  • Lead supply chain projects, including RFPs, vendor evaluations, and new contract implementation.
  • Coordinate internal projects, including new clinic openings, with designated project managers.
  • Manage local and GPO contracts, communicate contract information, and maximize the use of available contracts.
  • Evaluate alternatives such as generics, substitutes, and value-added services, and work with Operations personnel on their acceptance and use.
  • Communicate product and service status to relevant parties to support efficient operations and quality patient care.
  • Collaborate with internal customers and Purchasing management to align supply chain support with operational needs and organizational strategy.
  • Assess product and service requests, research prospective suppliers, obtain quotes, initiate purchase orders, and prepare and evaluate RFPs.
  • Assist the Purchasing Manager with reviewing proposals and negotiating pricing and contract terms.
  • Coordinate supply chain operations for projects, manage delivery against project timelines, and track orders to prevent operational or patient-care disruption.
  • Coordinate with suppliers to ensure accurate, timely deliveries; expedite orders and resolve delivery problems as needed.
  • Extract and analyze purchasing and supplier-system data and prepare reports on departmental usage and buying trends.
  • Respond to internal departments’ ad hoc purchasing and usage data requests with relevant information and analysis.
  • Review purchase requests for appropriate coding and authorization.
  • Manage supplier returns and credits, coordinating with Accounts Payable to ensure credits are received promptly.
  • Work with Accounts Payable, the Purchasing Manager, and suppliers to resolve match-hold problems and recommend improvements to recurring processes.
  • Research and resolve back-order discrepancies, expedite orders, and source authorized alternatives to prevent shortages.
  • Participate in developing goals, objectives, policies, and procedures; recommend improvements and support implementation and compliance monitoring.
  • Coordinate special projects and perform other assigned duties.
  • Provide customer service to internal and external individuals, greet suppliers and sales representatives, participate in field visits as appropriate, interface with organizational leaders, and answer telephones when necessary.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • PTO
  • 401(k)
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long Term Disability
  • Tuition Reimbursement
  • Child Care Assistance
  • Health & Fitness
  • Sick Child Care Assistance
  • Development
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