Senior Supply Chain Business Transformation Manager
About The Position
NVIDIA Operations is seeking an experienced business transformation professional for its Supply Chain Business Transformation organization. The role partners with Supply Chain Operations, Engineering, IT, and Data & AI teams to define business strategy, redesign operating models, and deliver scalable digital capabilities across the end-to-end hardware supply chain. Serving as a bridge between business collaborators and technology teams, the manager ensures solutions address operational problems while improving customer experience, scalability, and business performance. The role leads initiatives from business problem definition through solution design, implementation, adoption, and continuous improvement. The position covers transformation across supply chain functions including planning, logistics, manufacturing, repair operations, service supply chain, returns (RMA), and customer operations. It includes advancing capabilities such as control towers, supply chain visibility, planning transformation, data platforms, predictive analytics, and AI-assisted operations. The role also defines success metrics and leads change management to support business readiness, adoption, communications, and user enablement.
Requirements
- Bachelor’s or Master’s degree in supply chain, Engineering, Business, Information Systems, Operations, or a related field, or equivalent experience.
- 12+ years of experience in Supply Chain Operations, Business Transformation, Product Management, Supply Chain Technology, or related disciplines.
- Deep expertise in end-to-end hardware supply chains, including semiconductors, boards, systems, planning, manufacturing, logistics, repair operations, inventory management, reverse logistics, and customer fulfillment.
- Proven track record redesigning supply chain processes, operating models, and business capabilities, beyond implementing technology solutions.
- Experience implementing or partnering on enterprise ERP and supply chain planning platforms such as SAP ECC, SAP S/4HANA, SAP IBP, or equivalent.
- Strong understanding of supply chain data models, operational benchmarks, analytics, and applying AI, machine learning, automation, and advanced analytics to improve business operations.
- Ability to translate business strategy into executable solutions through business capability definition, BRDs, process mapping, and solution architecture.
- Proven success leading cross-functional initiatives in partnership with Operations, Engineering, IT, Data Engineering, Analytics, and other business collaborators.
- Exceptional collaborator management, facilitation, and executive communication skills, with the ability to influence without direct authority.
- Strong analytical and problem-solving skills, a customer-first attitude, and experience delivering enterprise-scale business transformation programs.
Nice To Haves
- Experience supporting complex hardware supply chains, including robotics, electronics, semiconductors, AI infrastructure, and data center systems.
- Experience building modern digital supply chain capabilities, including Supply Chain Control Towers, Digital Twins, AI-enabled Planning, Data Platforms, Predictive Analytics, and Supply Chain Visibility solutions.
- Experience leading enterprise-wide business transformation initiatives involving cross-functional organizations, executive collaborators, organizational change, process standardization, and continuous improvement.
- Knowledge of Agile Product Management, Design Thinking, Lean, Six Sigma, Business Process Management (BPM), and modern cloud analytics platforms such as Snowflake, Databricks, Power BI, Tableau, or similar technologies.
- APICS certifications (CSCP, CPIM, CLTD) or equivalent supply chain credentials.
- Passion for applying emerging AI technologies to transform supply chain operations.
Responsibilities
- Lead end-to-end business transformation initiatives across Supply Chain Operations, including Planning, Logistics, Manufacturing, Repair Operations, Service Supply Chain, Returns (RMA), and Customer Operations.
- Partner with business leaders to identify strategic opportunities, operational problems, and process improvements that drive measurable business outcomes.
- Redesign business processes and operating models to improve efficiency, scalability, visibility, automation, and customer experience.
- Translate business requirements into capabilities, user stories, business requirements, and functional specifications.
- Partner with IT, Engineering, Data Engineering, AI/ML, and Analytics teams to design and deliver enterprise solutions.
- Drive adoption of AI, advanced analytics, and automation to improve operational decision-making and workforce productivity.
- Champion digital supply chain capabilities including Control Towers, Supply Chain Visibility, Planning Transformation, Data Platforms, Predictive Analytics, and AI-assisted Operations.
- Define business benchmarks and success metrics and ensure solutions deliver measurable operational improvements.
- Lead change management activities, including business readiness, process adoption, communications, and user enablement.
- Continuously evaluate emerging technologies and recommend innovative approaches to improve supply chain performance.
Benefits
- Competitive salaries and a generous benefits package.
- Equity and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
