Manager, Supply Chain Transformation

Walgreens•Deerfield, IL

About The Position

The Manager supports cross-functional transformational initiatives within supply chain, with ownership in either Inventory Management programs or Supply Chain Field Initiatives. This strategic leader and partner supports a portfolio of work driving multi-year transformation projects and identifies opportunities to deliver the greatest value. Walgreens is hiring for two separate roles: Field Supply Chain, impacting Distribution Center and Transportation initiatives; and Inventory and Suppliers, impacting fill rates, stock, and waste initiatives. The role optimizes working-capital inventory turns while maintaining defined service levels across national production sites, regional sites, and kiosk-based technology. It directs continuous improvement of supply chain management outside the regular retail channel, supporting Walgreens' specialty pharmacy business. The manager collaborates with internal business units and external partners on inventory procurement, management, and distribution; develops budgets and supply plans; represents non-retail supply chain in company projects; and leads teams and business-partner programs. The role also directs resources, evaluates systems and opportunities, manages project execution, communicates progress and risks, and measures results after implementation.

Requirements

  • Bachelor's degree in Engineering, Purchasing, Business, Finance, or a related field and at least 2 years of Supply Chain/Purchasing experience, or a high school diploma/GED and at least 5 years of experience.
  • Strong project management and organizational skills.
  • Good interpersonal skills.
  • Ability to independently direct multiple concurrent business units and projects with varied requirements.
  • Strong knowledge of time-series forecast algorithms, focus models, and catalog Pareto analysis.
  • Intermediate-level Microsoft Excel skills, including use of SUM, borders, column widths, charts, text wrap, sorting, headers and footers, and print scaling.
  • Intermediate-level Microsoft PowerPoint skills, including themes, character spacing, pictures, slide layouts and theme colors, transitions, slide numbers, chart styles, and font formatting.
  • Intermediate-level Microsoft Word skills, including headers, page breaks, page numbers, tables, and adjusting table columns.
  • At least 1 year of cross-functional team leadership experience.
  • Willingness to travel up to 20% of the time for business, domestically and/or internationally.
  • Strong project management fundamentals and ability to drive cross-functional work.
  • Comfort communicating and driving work in partnership with all levels of the organization.

Nice To Haves

  • Advanced Excel and PowerPoint skills.
  • PMP certification and/or Project Management Institute membership.

Responsibilities

  • Optimize and balance working-capital inventory turns with defined qualitative service levels across national production sites, regional sites, and kiosk-based technology.
  • Direct continuous process improvement of supply chain management architecture outside the regular retail channel and model.
  • Support Walgreens' efforts to become a specialty pharmacy leader through collaboration with internal business units and external business partners on inventory procurement, management, and distribution.
  • Generate annual budgets for non-retail pharmacy inventory balances and plan for short- and long-term supply chain requirements, including S&OP data.
  • Represent non-retail supply chain on company projects and collaborate with Purchasing, Finance, Accounting, and Operations contacts.
  • Direct the supply organization, including Replenishment Buyers and Purchasing Coordinators, with defined areas of responsibility.
  • Provide team leadership and mentoring to develop departmental vision and quality outcomes.
  • Direct development of CPFR (Collaborative Planning, Forecast, and Replenishment) programs with key business partners.
  • Direct IT support departments, including onshore and offshore resources.
  • Direct merger and acquisition diligence for non-retail supply chain architecture.
  • Participate in associations and industry conferences to stay current on supply chain practices, tools, and trends.
  • Lead quarterly assessments of key business partners and develop improvement plans to meet company KPI objectives.
  • Direct resources supporting pharmaceutical development and new drug implementation.
  • Communicate dashboard updates, opportunities, and exposure challenges to key stakeholders.
  • Assign resources to review investment opportunities and inventory requirements for supply chain interruptions.
  • Create, enhance, test, audit, and help implement models and algorithms controlling pharmaceutical product ordering and distribution for pharmacy-related business units.
  • Lead simulation techniques to estimate the effects and benefits of new ideas, and monitor, analyze, and adjust system parameters.
  • Monitor external inventory management systems and their relevance to industry trends; when needed, engage outside companies to investigate potential synergies, test and audit applications in Walgreens stores, recommend collaborations, and negotiate resource purchases and implementation as appropriate.
  • Identify projects, articulate value propositions, determine systems and processes to address, formulate benefit cases, engage appropriate departments, manage execution and completion, and measure implementation impact.
  • Create, update, and review team work plans and progress with leadership.
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