Senior Study Abroad Advisor

College of the Holy Cross•Worcester, MA

About The Position

The Senior Study Abroad Advisor reports to the Director of Study Abroad and provides advanced student advising, program administration, and management for an assigned portfolio of study abroad programs, including Maymester programs. The position also leads the Student Global Ambassador program. The advisor supports students through all phases of study abroad, maintains specialized knowledge of assigned programs and international partners, reviews applications, coordinates program administration, and maintains communications and records. The role manages Maymester recruitment, applications, enrollment, faculty coordination, partner communications, and program logistics. It also leads orientations, information sessions, recruitment events, campus outreach, office projects, and process-improvement initiatives. The position represents the Office of Study Abroad at campus events and may require occasional evening and weekend commitments.

Requirements

Bachelor’s degree required.
Demonstrated experience in study abroad advising, program administration, or international education.
High level of interest in experiential and global learning.
Effective project management skills and ability to multitask, solve problems, and complete projects with minimal supervision.
Strong written and oral communication skills with faculty, students, staff, and international partners.
Flexibility, dependability, and a calm, professional demeanor in changing circumstances.
Ability to work collaboratively as part of a team and provide functional peer guidance or mentorship.
Competence with Microsoft Office, Google Apps, and specialized study abroad management software or databases.
Ability and willingness to work occasional evenings and weekends as needed for events and outreach.
Must be legally authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

Master’s degree in Higher Education, International Education, or a related field.

Responsibilities

Manage an assigned portfolio of study abroad programs.
Advise and support students through program selection, eligibility, applications, pre-departure preparation, participation, and return.
Maintain specialized knowledge of assigned programs, locations, international partners, and academic requirements.
Review student applications and supporting documentation; coordinate routine program administration and maintain accurate records.
Handle complex advising cases and refer highly complex student or program issues to the Director or Associate Director as needed.
Maintain working relationships and ongoing communications with students, faculty, program providers, international partners, and the broader campus community.
Manage rosters, deadlines, and program updates.
Lead Maymester recruitment, communications, information sessions, and campus outreach for designated programs.
Manage Maymester applications, enrollment, faculty coordination, partner communication, and program logistics.
Coordinate Maymester pre-departure requirements, housing, travel, payments, and related administrative processes with appropriate staff.
Plan and lead orientations, information sessions, recruitment events, and general campus outreach.
Manage and oversee the Student Global Ambassador program.
Lead assigned office projects and process-improvement initiatives.
Represent the Office of Study Abroad at admissions, orientation, and campus-wide events.
Perform other duties as assigned.