Education Abroad Officer

Monash•Clayton, NC

8d•Hybrid

About The Position

Monash Abroad sits at the heart of one of Australia's most globally connected universities, helping students navigate life-changing mobility experiences across inbound and outbound programs. As an Education Abroad Officer, you'll be the first voice many students hear when they start exploring what studying abroad could look like for them — and your expertise in administration and student support will keep those programs running with care and precision.

Requirements

Demonstrated experience delivering administrative services in a complex, high-volume environment with competing priorities
Strong customer service skills with the ability to advise and support a diverse student cohort with clarity and professionalism
Proven ability to coordinate multi-step processes accurately and meet firm deadlines without compromising quality
Experience working within a university or international education setting, ideally with exposure to student mobility or exchange programs
Confident communicator who can engage effectively with students, academic staff, and external partners alike

Nice To Haves

Familiarity with Monash systems or similar university platforms will be well regarded

Responsibilities

Serving as the first point of contact for student enquiries across Monash Abroad's inbound and outbound mobility programs, providing accurate and timely advice
Managing administrative processes across the full program lifecycle, from application handling through to enrolment and departure coordination
Supporting the promotion and coordination of student mobility programs in collaboration with internal teams and international partners
Maintaining high standards of record-keeping, deadline management, and stakeholder communication across a varied and active workload