Senior Strategic AV Account Manager

Wesco • Lewisville, TX

5d • $106,537 - $133,171

About The Position

The Senior Strategic AV Account Manager maintains relationships with key target accounts that have a major strategic impact on the organization’s long-term success. The role identifies cross-selling, upselling, and repeat-sales opportunities; resolves issues and concerns; and works to ensure customer satisfaction. It leads strategic account planning and execution, develops new business, builds customer stakeholder relationships, and coordinates with field, Global Accounts, and supplier sales teams to create customer solutions. The position also manages account opportunity pipelines and renewals, reports progress to management, and provides coaching to branch sales teams during high-level sales engagements.

Requirements

• High school degree or equivalent required.
• At least 5 years of proven sales experience as a strategic account manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Ability to understand potential in assigned accounts and recognize and create opportunities.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter able to work efficiently under pressure.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead the development and execution of strategic account plans at key, named accounts.
• Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients in an assigned territory or market segment.
• Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
• Act as a liaison between field and Global Accounts teams in pursuing new agreements, Value-Add/Total Cost of Ownership commitments, and increased customer wallet-share.
• Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
• Communicate customer activity, opportunity and renewal status, and strategic plan progress to management.
• Lead solution development efforts that best address customer needs.
• Engage supplier sales resources to enlist their support and create solutions.
• Lead high-level sales engagements as an expert in strategic selling.
• Provide pre-call and post-call coaching to the branch sales team.

Benefits

• Paid time off may be available for eligible employees.
• Medical coverage may be available for eligible employees.
• Dental coverage may be available for eligible employees.
• Vision coverage may be available for eligible employees.
• Retirement savings plans may be available for eligible employees.
• Compensation for eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may offer additional compensation through a commission structure based on sales results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED