Senior Strategic AV Account Manager

Wesco • Lewisville, TX

4d

About The Position

As a Senior Strategic AV Account Manager, you will maintain relationships with key target accounts that have a major strategic impact on the organization’s long-term success. You will identify cross-selling, upselling, and repeat-sales opportunities, resolve issues and concerns, and ensure customer satisfaction. The role leads strategic account planning and execution, develops new business, builds relationships with customer stakeholders, and creates solutions that address customer needs. It also works with field and Global Accounts teams, supplier sales resources, and branch sales teams to advance strategic sales engagements and account growth.

Requirements

• High school degree or equivalent required.
• At least 5 years of proven sales experience as a strategic account manager of large account portfolios.
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Ability to identify potential within assigned accounts and recognize and create opportunities.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter who can work efficiently under pressure.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead the development and execution of strategic account plans for key named accounts.
• Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients within an assigned territory or market segment.
• Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
• Act as a liaison between field and Global Accounts teams in pursuing new agreements, Value-Add/Total Cost of Ownership commitments, and increased customer wallet share.
• Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
• Communicate customer activity, opportunity and renewal status, and strategic-plan progress to management.
• Lead solution-development efforts that best address customer needs.
• Engage supplier sales resources to enlist support and create solutions.
• Lead high-level sales engagements as an expert in strategic selling.
• Provide pre-call and post-call coaching to the branch sales team.
• Identify cross-selling, upselling, and repeat-sales opportunities; help resolve customer issues and ensure satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED