Senior Strategic Account Manager

Wesco•Houston, TX
•$117,191 - $146,488

About The Position

The Senior Strategic Account Manager maintains relationships with key target accounts that have a major strategic impact on the organization’s long-term success. The role identifies cross-selling, upselling, and repeat-sales opportunities, resolves customer concerns, and works to ensure customer satisfaction. The position leads strategic account planning and execution, drives new business development, develops stakeholder relationships, manages sales pipelines, and leads solution development and high-level sales engagements. It also coordinates with field, Global Accounts, supplier sales, and branch sales teams.

Requirements

  • High school degree or equivalent required.
  • At least 5 years of proven sales experience as a strategic account manager of large account portfolios.
  • Experience managing multiple stakeholders and projects.
  • A history of success maintaining and developing key relationships.
  • Success in strategic planning, resource allocation, leadership techniques, production methods, and coordinating people and resources.
  • Ability to identify potential within assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter able to work efficiently under pressure.
  • Ability to travel up to 25%.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Lead the development and execution of strategic account plans at key named accounts.
  • Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients within an assigned territory or market segment.
  • Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
  • Act as a liaison between field and Global Accounts teams to pursue new agreements, Value-Add/Total Cost of Ownership commitments, and increased customer wallet-share.
  • Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
  • Communicate customer activity, opportunity and renewal status, and strategic plan progress to management.
  • Lead solution development efforts that address customer needs.
  • Engage supplier sales resources to enlist their support and develop solutions.
  • Lead high-level sales engagements as an expert in strategic selling.
  • Provide pre-call and post-call coaching to the branch sales team.

Benefits

  • Paid time off may be available to eligible employees.
  • Medical coverage may be available to eligible employees.
  • Dental coverage may be available to eligible employees.
  • Vision coverage may be available to eligible employees.
  • Retirement savings plans may be available to eligible employees.
  • Compensation for eligible positions may include participation in a bonus or sales incentive plan.
  • Certain sales roles may offer additional compensation through a commission structure.
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