Senior Strategic Account Manager

Wesco•Houston, TX

20h

About The Position

As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. You will identify cross-sell, upsell, and repeat-sales opportunities, resolve issues or concerns, and ensure customer satisfaction. The role leads strategic account planning and execution, drives new business development, manages opportunity pipelines, and develops relationships with priority customer stakeholders. It serves as a liaison between field and Global Accounts teams and leads high-level sales engagements and solution-development efforts. The position also provides pre- and post-call coaching to branch sales teams.

Requirements

High school degree or equivalent required.
At least 5 years of proven sales experience as a strategic account manager of large account portfolios.
Experience managing multiple stakeholders and projects.
History of success maintaining and developing key relationships.
Success in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
Ability to understand potential in assigned accounts and recognize and create opportunities.
Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
Strong negotiation and problem-solving skills.
Proficiency with CRM software and Microsoft Office.
Self-starter able to work efficiently under pressure.
Ability to travel up to 25%.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead the development and execution of strategic account plans at key, named accounts.
Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients in an assigned territory or market segment.
Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
Act as a liaison between the field and Global Accounts teams in pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increased customer wallet share.
Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
Communicate customer activity, opportunity and renewal status, and strategic plan progress to management.
Lead solution-development efforts that address customer needs.
Engage supplier sales resources to enlist their support and create solutions.
Lead high-level sales engagements as an expert in strategic selling.
Provide pre- and post-call coaching to the branch sales team.
Identify cross-sell, upsell, and repeat-sales opportunities; resolve issues or concerns and ensure customer satisfaction.