Senior Store Sales Manager

Mattress Firm • Noblesville, IN

2d • Onsite

About The Position

The Senior Store Sales Manager leads Mattress Firm’s vision and company initiatives while achieving sales performance goals across multiple store units. The role holds associates accountable for in-store merchandising execution, leads selling programs, drives key performance indicator results, and supports the omni-channel experience. The Senior Store Sales Manager ensures teams put customers at the center of their work and create an exceptional in-store experience and an engaging environment for team members. The position also involves sales leadership, employee coaching and development, staffing support, store operations, merchandising and marketing execution, policy compliance, and collaboration with field employees and marketing.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Ability to lift or move 50 or more pounds.

Responsibilities

• Drive individual and team sales performance and key performance indicators.
• Train and coach store employees in sales, product knowledge, and operating activities; provide constructive feedback, conduct annual performance reviews, and create Individual Development Plans.
• Create an environment where customers are at the center and receive an exceptional experience.
• Communicate professionally and regularly with field employees, including Distribution Center employees, the District Manager, and Regional VP, to address immediate concerns and questions.
• Assist with multi-store staffing, interviewing, and hiring qualified candidates.
• Develop skills, competencies, and product knowledge through assigned coursework, training, and other company-led activities.
• Conduct workforce management activities, including store staffing schedules and reconciling punches, using Operations team support and tools.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and point-of-purchase standards.
• Ensure company policies, appearance and functionality standards, and state regulations are followed.
• Partner with marketing to plan, implement, and monitor assigned stores’ social media strategy to positively impact brand awareness and increase sales.
• Lift or move 50 or more pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Additional bonus opportunities may be available for eligible leadership and individual contributor roles, at the Company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed