Sr Acct Spec, USC Specialty (Indiana North)

GSK•Durham, NC

10d•Onsite

About The Position

GSK is hiring a Senior Specialty Account Specialist to support a biologic product and specialist customers in the Indiana North territory. This is a field-based role, and the ideal candidate lives in Indiana or the surrounding area; relocation assistance is not provided. Most work takes place in the field across the assigned territory, with regular travel within the territory and occasional travel beyond it. The role combines scientific knowledge, business acumen, and customer engagement. The specialist maintains expertise and current knowledge about lupus and lupus nephritis, educates customers on the product, and helps customers navigate reimbursement and distribution resources within GSK guidelines and values. The selected candidate will be hired at the appropriate level based on experience.

Requirements

Bachelor’s degree from an accredited institution.
At least 12 years of pharmaceutical or medical device experience for the Senior Specialty Account Specialist level.
Ability to travel domestically as necessary, which in some territories may include overnight travel up to 20%.
Valid driver’s license.
Ability and willingness to drive or operate a vehicle; driving is an essential function of the role.

Nice To Haves

Experience with specialty products that use Buy & Bill or specialty pharmacy distribution models.
Expertise working with Payer Reimbursement Managers.
Biologic, rare disease, or immunology sales experience.

Responsibilities

Provide scientific knowledge, business acumen, and customer engagement expertise to specialist customers in support of a GSK biologic product.
Understand the reimbursement and distribution landscape for specialist customers and refer them to appropriate resources for reimbursement and distribution choices, working within GSK guidelines and values.
Maintain current knowledge and data related to lupus and lupus nephritis therapeutic expertise.
Provide product education programs and in-services to customers.
Work within compliance guidelines and GSK values.
Develop strategies and tactics to generate sales.
Develop and implement strategies for each customer within an account, including nurses, mid-levels, and business or office managers.
Develop and maintain strong working relationships with Marketing, Payer Relations Managers, Medical Science Liaisons, and other GSK functions.
Effectively manage allocated resources.
Provide outstanding customer service by responding to customer requests, inquiries, and needs.