Senior Solutions Engineer (APAC Region)

SS8 Networks • Washington, DC

19h • $150,000 - $190,000

About The Position

SS8 is seeking a customer-facing Senior Solutions Engineer to support sales of its portfolio to Law Enforcement Agencies (LEA), the Intelligence Community (IC), and Communications Service Providers (CSPs) across the APAC region. The role combines technical expertise with strategic sales, translating customer mission needs into deployable, scalable solutions. The engineer serves as SS8’s primary technical representative to customers and partners, explaining solution capabilities, influencing customer decisions, and supporting successful adoption.

The position provides pre-sales engineering and subject-matter expertise, working closely with sales, product, and delivery teams to win technical engagements, shape customer architectures, and align solutions with operational and compliance requirements. It involves technical discovery, solution design and positioning, demonstrations, proofs of concept, RFP/RFI responses, customer workshops and briefings, architecture and integration, proposals and technical documentation, and feedback to product management.

The role covers lawful intercept, location intelligence, data analytics, telecom networks, data collection, mediation, analytics, and visualization. Travel is typically 50%, with peak travel of 75%. The position is eligible for commission. California base salary is listed as $120,000–$160,000 annually; California on-target earnings are expected to range from $150,000–$190,000 annually. Compensation for Washington, D.C., and other U.S. locations varies by geographic market and is generally lower.

Requirements

• At least 7 years of experience in solution engineering, systems engineering, sales engineering, network engineering, or solution architecture.
• Demonstrated ability to design and size high-capacity, high-performance, mission-critical systems.
• Strong understanding of telecom network architectures and signaling protocols, including 3G, 4G LTE/EPC, 5G Core, IMS, VoLTE, VoIP, and IP networking (routing, switching, and protocols).
• Experience with lawful intercept frameworks and systems.
• Solid understanding of data flows, packet capture, and network-based data collection.
• Experience supporting or working with Law Enforcement Agencies, the Intelligence Community, or Telecommunications Service Providers.
• Hands-on experience with virtualization and/or cloud-native environments.
• Solid knowledge of databases and storage systems.
• Understanding of compliance, regulatory, and legal considerations in telecom and surveillance environments.
• Proven ability to run technical sales cycles and close complex deals.
• Experience responding to RFPs/RFIs and developing technical proposals.
• Strong presentation and demonstration skills.
• Excellent verbal and written communication skills, including significant direct customer engagement.
• Professional, detail-oriented, analytical, and able to work independently and take initiative.
• Ability to contribute as a key member of a technical leadership team.
• Ability to explain complex systems accessibly without oversimplifying them.
• Comfort challenging unrealistic customer expectations.
• Strong communication across technical, operational, and executive audiences.
• Self-driven, adaptable, and able to operate in ambiguous environments.
• Willingness to travel, typically 50% and up to 75% during peak periods.

Nice To Haves

• Exposure to OSINT, location intelligence, or analytics platforms.
• Experience with big data platforms such as Hadoop, Spark, or Elasticsearch.
• Knowledge of AI/ML applications in intelligence or telecom analytics.
• Cloud experience with AWS, Azure, or private cloud deployments.

Responsibilities

• Lead technical discovery sessions to understand customer mission requirements across lawful intercept, location intelligence, and data analytics.
• Represent SS8 and its partner ecosystem in designing and delivering end-to-end solutions tailored to customer and prospect requirements across telecom networks, data collection, mediation, analytics, and visualization platforms.
• Own the technical sales cycle, including architecture, solution positioning, demonstrations, proofs of concept, and RFP/RFI responses.
• Translate customer needs into concrete system designs and challenge unrealistic requirements when needed.
• Act as a trusted technical advisor to LEA, IC, and telecom stakeholders.
• Present complex solutions clearly to engineers and non-technical decision-makers.
• Support customer workshops, technical deep dives, and executive briefings.
• Bridge operational users and IT/network teams.
• Develop high-level and detailed architectures integrating SS8 solutions into customer environments.
• Ensure solutions align with telecom standards, lawful intercept frameworks, and regulatory requirements.
• Collaborate with delivery teams to support the transition from design to implementation.
• Partner with account teams on strategies for new and existing opportunities.
• Create proposals, quotes, statements of work, and technical documentation.
• Support competitive positioning and explain SS8’s differentiators.
• Provide structured feedback to product management on emerging trends, customer challenges, requirements, and field insights.
• Influence product direction using real-world use cases and customer pain points.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed