Senior Solution Architect

HCA Healthcare • Nashville, TN

3d

About The Position

The Senior Solution Architect provides technical and business leadership for HCA Healthcare’s automation program. The role directs automation strategy and policy based on strategic business and IT objectives, advises teams on solution design and review, and connects business use cases with appropriate technologies and tools. The architect partners with business units to define automation strategies and program architecture, supports the automation community of practice, and coaches and mentors colleagues.

The role also contributes to enterprise automation initiatives through architecture, engineering, testing, lifecycle management, and service management. It works with Enterprise Architecture, service operations, product teams, vendors, and business stakeholders to deliver reliable solutions, maintain standards, and resolve technology issues. The job may require occasional travel and may include after-hours or on-call support for applications.

Requirements

• At least 5 years of experience in Systems Engineering, Automation, or Development, or an equivalent combination of education and experience.
• Bachelor’s degree in Information Systems preferred.
• Understanding of HCA Healthcare’s IT organization and business functions.
• Ability to determine best practices and articulate authoritative direction.
• Ability to review automation code and ensure it conforms to standards.
• Knowledge of system architecture, CI/CD principles, Azure DevOps Pipeline design and development, and agile and lean development workflows.
• Ability to evaluate automations using Six Sigma principles and identify improvement opportunities.
• Knowledge of automated testing practices and ability to develop testing frameworks and standards.
• Extensive depth of knowledge in one or more automation domains.
• Ability to build relationships, communicate effectively, advocate for automation, and teach team members and external individuals.
• Ability to assess new technologies for alignment with HCA Healthcare’s strategic roadmap.
• Skill in using GitHub repositories for code repositories and version control, and knowledge of software frameworks and design patterns.
• Skill in devising and implementing technical automation strategy and applying repository best practices and advanced workflows.
• Ability to identify the automation engineering tools best suited to particular use cases.
• Knowledge of API usage and ability to execute actions using APIs.
• Knowledge of general-purpose, cloud-provider, and device-centric policy management techniques.
• Knowledge of automation industry offerings and HCA Healthcare’s internal capabilities.
• Ability to design or redesign workflows and processes suitable for automation.
• Skill in using scripts to execute processes and in object-oriented programming.
• Skill in using data serialization languages such as YAML or JSON.

Nice To Haves

• Bachelor’s degree in Information Systems.
• UiPath Certified RPA Associate (UiRPA) certification.
• UiPath Certified Advanced RPA Developer (UiARD) certification.
• Knowledge of Artificial Intelligence principles and capabilities and ability to identify use cases.
• Knowledge of Machine Learning principles and capabilities and ability to identify use cases.
• Knowledge of Service Management and ITSM practices and ability to set automation guidelines and standards.
• Ability to design, develop, and monitor KPIs, operational metrics, and other relevant automation data.
• Ability to become a trusted advisor, lead projects and programs, drive change and collaboration in the automation community, and serve as a thought leader.
• Knowledge of infrastructure capabilities, standards, and administration.
• Skill in multiple programming languages.
• Understanding of how contracting is handled.
• Ability to interview and evaluate candidates and assist with team members’ career paths and performance evaluations.

Responsibilities

• Provide technical and automation consulting services to ITG and business units.
• Serve as a technical leader in HCA Healthcare’s automation community of practice and answer architectural questions, provide solutioning, and review designs.
• Evaluate, design, and analyze information and process systems; ensure automation implementation teams deliver robust solutions.
• Develop, enhance, and maintain service design procedures and processes.
• Partner with Enterprise Architecture to maintain compliance with strategic blueprints and architecture.
• Review process assessments and determine how automation technologies apply across business domains.
• Identify reusable components and manage configurable parameters, queues, and robot schedules.
• Promote design best practices and troubleshoot design- and code-related issues.
• Analyze business processes and recommend improvements and automation solutions.
• Develop and maintain enterprise automation testing best practices and standards.
• Establish and support service management standards for automation.
• Execute enterprise-wide, cross-functional automation initiatives and drive development and implementation of automation work products.
• Develop automated tools and scripts for enterprise use; test developed products and establish standards for scripts and work products.
• Prepare technical specifications and analyze user specifications and requirements.
• Develop best practices for software design, retention, documentation, and deployment strategies for automation.
• Work with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
• Gather and document business, user, functional, and non-functional requirements for in-scope products.
• Establish and maintain business relationships and participate in lifecycle management of assigned applications and infrastructure.
• Resolve production support issues, which may range from simple to complex; provide after-hours or on-call application support when needed.
• Serve in project management or leadership roles for work efforts.
• Train and mentor peers and other staff.
• Help business units define and execute automation strategies and provide technical direction to automation development teams.
• Coach and mentor colleagues and promote automation across the organization.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior