Senior Software Engineer (Web)
About The Position
Grubhub is seeking a Senior Web Engineer to join its Post Purchase Experience (PPX) team. The team owns post-purchase journeys across Web for diners and partners, including order and delivery tracking, notification management, and post-checkout features such as driver ratings and drop-off photos. The role leads web-facing projects from initial product briefs and technical investigation through specification, implementation, rollout, and post-launch review. It works closely with Mobile, Backend, Product, Design, and Data Science teams, drives feature delivery using feature-flagging approaches, and supports the broader Diner Web ecosystem. The engineer contributes to and owns work across Diner Web, Delivery Tracking (Web DaaS), notification templates, and PPX BFF integration. The role also defines JSON contracts and API endpoints with Backend counterparts and establishes metrics, telemetry, and Datadog dashboards in partnership with Product.
Requirements
- At least 5 years of professional software engineering experience focused on modern web applications.
- Experience with React, Next.js, TypeScript, or equivalent web frameworks.
- Proven ability to take complex features from product design and API contract definition through implementation, release, and post-launch telemetry.
- Hands-on experience with feature management platforms such as DevCycle, LaunchDarkly, or Optimizely for controlled rollouts and A/B testing.
- Experience establishing production observability using Datadog, Sentry, or similar tools.
- Experience handling on-call rotations and triaging production incidents (SEVs).
- Strong cross-functional collaboration skills and comfort leading discussions across Web, Mobile, Backend, Product, Design, and QA.
Nice To Haves
- Experience with Backend-For-Frontend (BFF) architectures or Node.js services.
- Experience with CI/CD platforms such as Spinnaker, Jenkins, or GitHub Actions and web deployment pipelines.
- Background in e-commerce, food delivery, logistics, or real-time tracking systems.
Responsibilities
- Contribute to and own work across the Diner Web application, including post-purchase order status, delivery progression, and order support.
- Manage web tracking interfaces for enterprise and third-party delivery experiences through Delivery Tracking (Web DaaS).
- Manage front-end notification views and collaborate on the PPX Backend-For-Frontend integration shared with the Braveheart team.
- Own web projects end-to-end, from analyzing product briefs and conducting spike investigations to writing technical specifications, rollout, and post-launch retrospectives.
- Define JSON contracts and API endpoints with Backend counterparts.
- Establish custom metrics, telemetry, and Datadog dashboards in partnership with Product.
- Partner cross-functionally with Mobile, Backend, Product, Design, and Data Science teams.
- Drive feature delivery using feature-flagging methodologies and support the broader Diner Web ecosystem.
- Participate in on-call rotations and triage production incidents.
Benefits
- Competitive compensation package with equity.
- 401(k).
- Choice of medical, dental, and vision plans.
- Company-paid short- and long-term disability coverage.
- Paid time off, including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law.
- Paid parental leave.
- Discounted meals and exclusive perks across the Wonder family of brands.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
