Senior Software Engineer, Lifecycle & Messaging Platform
About The Position
NewsBreak is seeking a Senior Software Engineer to own the design, build, and operation of their messaging platform. This platform is critical for a two-sided marketplace, handling all commitments made to customers and providers through messages such as confirmations, time-sensitive notifications, outcome follow-ups, shared summaries, and engagement messages. The platform also enforces consent, preferences, and suppression rules due to consumer messaging regulations. The role involves working across email, SMS, push, and in-app channels, ensuring reliability, observability, and compliance with privacy regulations like TCPA, CAN-SPAM, GDPR, or CCPA.
Requirements
- 5+ years of backend software engineering, including ownership of a messaging, notification, or lifecycle platform.
- Operated that platform at meaningful scale, millions of messages per month, across at least two of email, SMS, and push.
- Designed event-driven systems with explicit idempotency, retry, and deduplication guarantees, and carried on-call responsibility for them.
- Shipped within a consent or privacy regime such as TCPA, CAN-SPAM, GDPR, or CCPA, where the system, not a policy document, enforced the rules.
- Hands-on production experience with a major messaging provider or platform (for example Twilio, SendGrid, Braze, Iterable, Customer.io, or an in-house equivalent), and clear judgment about build versus buy.
- Strong proficiency in at least one of Go, Java, Kotlin, Python, or TypeScript, plus SQL.
Nice To Haves
- Lifecycle or growth engineering on a large consumer product.
- Integrations with CRMs, call centers, or partner systems through webhook or real-time APIs.
- Deliverability troubleshooting at scale, including sender registration and domain reputation recovery.
- Experience building experimentation infrastructure.
Responsibilities
- Design and build the messaging platform: triggering, routing, templating, retries, deduplication, rate limiting, scheduling, and delivery tracking, with reliability and observability as first-class requirements.
- Build the consent and preference layer: per-channel consent records with provenance, opt-out and do-not-contact propagation to partners within contracted timelines, quiet hours, and suppression rules that no campaign can override.
- Own deliverability end to end: sender registration and reputation, authentication standards, bounce and complaint handling.
- Partner with data and machine-learning engineers on event-triggered engagement, including frequency management and holdout design.
- Provide experimentation hooks so growth can test timing, content, and channel without changes to the core platform.
- Establish engineering standards for a system that carries regulatory obligations, including audit trails and access controls.
Benefits
- Discretionary bonus
- Options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
