Magic, makers of Loyalist, is hiring a full-stack engineer to build end-to-end software features for restaurants and other hospitality businesses. Loyalist ingests live data from about 30 third-party systems—including reservations, point of sale, reviews, private events, marketing, and e-commerce—and uses it to create guest profiles and automate personalized actions. The product serves more than 1,000 restaurants and processes over 10 million guest interactions annually, with plans to expand into hotels, casinos, spas, and other areas of hospitality. Engineers own features from customer conversations and scoping through implementation and release. A key area of work is shifting customer onboarding from engineer-led configuration to tools that let operators configure their own Loyalist instances. This involves building user-facing interfaces with meaningful operational consequences. The team works closely with customers and expects engineers to help shape priorities and solutions rather than rely on direction from above. The company has 20 employees, with experience split roughly evenly between restaurant and hospitality backgrounds and technology. Team members complete a stage at a customer restaurant, shadowing or working behind the scenes during service. The team uses AI tools extensively for coding, code review, investigation, and planning. The role is based in the company’s SoHo office five days per week.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed