Senior Site IT Engineer – Manufacturing

Elanco•Fort Dodge, IA
•Onsite

About The Position

The Senior Site IT Engineer – Manufacturing is the primary on-site IT partner for Elanco’s Fort Dodge Manufacturing facility, supporting manufacturing, laboratory, and business operations. The role maintains reliable and secure IT infrastructure and partners with Operational Technology (OT) stakeholders to implement technology solutions that enable safe and efficient operations. The position serves as the primary on-site IT contact for site leadership and the key liaison to regional and global IT teams, vendors, and service providers. It provides local support for enterprise applications and end-to-end ownership of site-specific systems, including validation and change control. The engineer also leads multiple technology projects, including scope definition, risk management, and status communication.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent level of experience.
  • At least 5 years of hands-on IT experience; manufacturing, laboratory, or regulated-environment experience is preferred.
  • At least 2 years of hands-on IT project management experience and experience partnering with senior stakeholders.
  • Proven troubleshooting and root cause analysis skills across infrastructure, applications, and integrated IT/OT environments.
  • Strong technical knowledge and hands-on experience with enterprise infrastructure, including last-mile networking support (Cisco switches, wireless access points, and Palo Alto firewalls), VMware virtual server environments, Windows Servers, monitoring and performance management (e.g., SolarWinds), storage and archiving services, and applications custodianship.
  • Experience with IT service management processes and tools, including incident, change, asset, and lifecycle management.
  • Experience with ITIL and ServiceNow.

Nice To Haves

  • Strong understanding of manufacturing-related computer systems, HMIs, PLCs, and data flows.
  • Knowledge of computer system validation (CSV), CAPA, and documentation practices within GxP environments.
  • Experience with quality systems such as Veeva Vault.
  • Proven ability to collaborate effectively across IT and Operational Technology (OT) environments.

Responsibilities

  • Ensure the reliability, availability, and security of site IT systems and services supporting manufacturing and laboratory operations.
  • Troubleshoot and resolve technical issues in a timely and compliant manner.
  • Serve as the primary on-site IT contact for site leadership and liaison to regional and global IT teams, vendors, and service providers.
  • Build partnerships with business and operational stakeholders to identify needs and deliver effective technology solutions.
  • Ensure work complies with site procedures, regulatory requirements, and corporate standards.
  • Provide local support for enterprise applications and maintain end-to-end ownership of site-specific systems, including validation and change control.
  • Lead and manage multiple technology projects, including scope definition, risk management, and status communication.
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