Senior ServiceNow Developer

DirectViz Solutions, LLC
Remote

About The Position

DirectViz Solutions (DVS) is seeking a Senior ServiceNow Software Developer for an immediate opening to support the ServiceNow development and engineering program. The role involves providing support for the use of ServiceNow throughout DISA and DoD, encompassing Platform and Software Configuration, Development, Integration, Modernization, Expansion, Customization, Implementation, Provisioning, Administration, and Operations & Maintenance Support Services. This is a Remote Position. A U.S. Citizen is required to be eligible for a DoD Secret security clearance.

Requirements

  • Knowledge of the principles, methods, and techniques used in ServiceNow development.
  • Enterprise and/or IT Service Management
  • ServiceNow System Administration
  • Experience with gathering requirements, database design schemas, and data modeling.
  • Minimum 8+ Years' experience with ServiceNow development
  • Minimum 8+ Years' experience of developing a custom service portal.
  • Minimum 8+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
  • Experience with process and solution integration, workflow design/configuration, and reporting.
  • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
  • Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues.
  • BS degree in Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering or equivalent years of experience.
  • Must be a U.S. Citizen to be eligible for DoD Secret security clearance.

Nice To Haves

  • Experience supporting DoD customers with strong background in process development and deployment
  • Hands-on experience with web service integration (API/web services), Single Sign-On (SSO) configuration and administration, and SQL
  • Application experience across ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM (a plus), Platform/Integration, Portal/UI, and GRC
  • Certified ITIL Foundation v4 Certified or willing to complete one year from hire
  • DODI 8570.1-M Compliance at IAT Level I (A+, Network+, SSCP, CCNA)

Responsibilities

  • Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment.
  • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions.
  • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies.
  • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.
  • Assist ServiceNow System Administrators with incident resolution, as needed.
  • Designs and develops new ServiceNow applications and services.
  • Assist ServiceNow Business Analyst in estimating release level of effort.

Benefits

  • competitive compensation
  • comprehensive medical plans
  • 401k match
  • PTO accrual
  • professional development reimbursement
  • corporate-funded technology certifications
  • employee recognition and appreciation programs
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