Senior ServiceNow Developer

Govcio LLC

1d • Remote

About The Position

GovCIO is currently hiring for a Senior ServiceNow Developer to support the design, development, and maintenance of mission-enabling applications for the U.S. Coast Guard. This is a remote position.

Requirements

• Demonstrated experience developing on the ServiceNow platform.
• Proven ability to execute the SDLC using modern frameworks such as Agile, DevOps, or DevSecOps in a mission-critical environment.
• Experience securing ServiceNow applications in accordance with USCG, DoD, DHS, or federal cybersecurity policies.
• Proficiency in systems integration, including connecting ServiceNow with external data sources, APIs, and enterprise infrastructure.
• Strong communication skills with the ability to participate in technical discussions and translate requirements between stakeholders and engineering teams.
• Ability to manage tasks in a fast-paced environment, focusing on platform scalability and operational readiness.
• Active Secret Clearance

Nice To Haves

• Experience supporting U.S. Coast Guard or Department of Homeland Security (DHS) programs.
• Knowledge of ServiceNow Governance or the Common Service Data Model (CSDM).
• ServiceNow Certifications (e.g., Certified Application Developer or Certified Implementation Specialist).
• Familiarity with enterprise IT governance and hybrid cloud integration.
• Strong analytical, problem-solving, and continuous improvement mindset.

Responsibilities

• Develop and configure applications within the ServiceNow platform, utilizing App Engine, Flow Designer, and UI Builder to meet mission objectives with minimal manual coding.
• Collaborate with stakeholders to analyze requirements and translate operational needs into scalable, functional scoped applications and ServiceNow modules.
• Execute the full SDLC utilizing diverse methodologies, including Scrum, Agile, DevSecOps, Lean, and Waterfall, ensuring ServiceNow releases are delivered on schedule.
• Troubleshoot and resolve technical issues related to platform integration, MID Server configuration, deployment, and functional defects.
• Minimize technical debt by applying ServiceNow best practices and platform governance to ensure "out-of-the-box" alignment.
• Maintain cybersecurity compliance by developing ServiceNow applications that conform to USCG system security requirements and federal data protection standards.
• Produce and maintain technical documentation, including Software Product Documentation, Update Set logs, and updates to the Software Lifecycle Management Plan.
• Support application lifecycle activities, including the migration of legacy workflows into ServiceNow and the modernization of existing platform modules.
• Provide technical insights regarding ServiceNow platform capabilities, governance models, and digital transformation strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees