Senior Service & Warehouse Manager - Operations
KAAST MACHINE TOOLS INC•Upper Darby, PA
•$110,000 - $130,000•Onsite
About The Position
KAAST Machine Tools Inc. is looking for a driven and experienced Senior Service & Warehouse Manager to lead our operations at our Aldan, PA facility. This is a hands-on leadership role where you'll oversee both service operations and warehouse logistics for a dynamic industrial machinery company. If you thrive in a fast-paced manufacturing environment and love building efficient, high-performing teams, we want to hear from you.
Requirements
- 5+ years of experience in warehouse management, service operations, or a related industrial/manufacturing role
- Proven leadership experience managing cross-functional teams in a fast-paced environment
- Strong knowledge of inventory management systems, ERP software, and logistics processes
- Experience in machine tools, industrial equipment, or heavy machinery is highly preferred
- Excellent organizational, problem-solving, and communication skills
- Ability to read and interpret technical manuals, parts diagrams, and service documentation
- Forklift certification or ability to obtain certification preferred
- Self-motivated, detail-oriented, and capable of managing multiple priorities simultaneously
- Helpful technical knowledge would include CNC, PLC, and VFD controls, 3-phase and servo motors, ballscrews and gearboxes, hydraulic systems, Fanuc controls, and rigging procedures
Responsibilities
- Manage and coordinate the service department, including scheduling field technicians and in-house repair workflows
- Oversee daily warehouse operations including receiving, inventory management, shipping, and order fulfillment
- Ensure timely and accurate processing of machine tool parts, equipment, and service orders
- Develop and enforce standard operating procedures (SOPs) for warehouse and service operations
- Monitor KPIs and operational metrics to drive continuous improvement initiatives
- Supervise, train, and mentor warehouse and service staff to maintain high performance standards
- Coordinate with sales, logistics, and technical teams to ensure seamless customer service delivery
- Manage vendor relationships, parts procurement, and inventory control systems
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
