Senior Warehouse Operations Manager

Weee•Chicago, IL

12d•Onsite

About The Position

The Senior Operations Manager will oversee Weee!’s Chicago operations at its Hodgkins, Illinois facility, ensuring that warehouse operations are safe, efficient, and accurate. The role focuses on workplace safety, inventory control, on-time order fulfillment, service quality, and customer satisfaction. It will streamline processes, reduce operational waste, enforce compliance, control costs, and build capacity for future growth. The manager leads warehouse operations across inbound, outbound, inventory, and quality control; manages and develops supervisors, leads, and warehouse associates; and uses operational systems, data, and performance metrics to improve results. The role also manages labor and capacity, inventory accuracy, facility layouts and equipment maintenance, safety and security procedures, and operating costs. The position is onsite five days per week in Hodgkins, Illinois, with flexible shift coverage for continuous operations.

Requirements

Bachelor’s degree in Engineering, Operations, or Supply Chain.
15 or more years of warehouse or fulfillment experience in high-volume environments.
Five or more years managing large, multi-layered teams.
Experience with warehouse management systems, productivity metrics, and quality audits.
Advanced Excel skills and strong computer proficiency.
High-energy leadership that creates urgency and inspires teams.
Detail-oriented problem-solving and willingness to engage with operational details.
Ability to learn quickly and think clearly under pressure.
Ability to develop teams, coach others, and build capability.
Adaptability and ability to thrive in fast-paced, changing environments.

Nice To Haves

Food and Beverage industry experience is strongly preferred.
Bilingual in English and Spanish.

Responsibilities

Lead warehouse operations across inbound, outbound, inventory, and quality control.
Optimize performance metrics and workflows to support rapid scaling.
Use data to identify and resolve operational bottlenecks.
Plan labor needs and manage capacity during peak periods.
Recruit, coach, and develop supervisors, leads, and warehouse associates.
Provide hands-on floor leadership and build high-performing teams.
Schedule and assign employees and maintain accountability for results.
Create urgency and followership across warehouse teams.
Learn and manage the company’s operational systems, standard operating procedures, and key performance metrics.
Manage inventory accuracy through physical counts and system reconciliation.
Plan warehouse layouts, equipment maintenance, and operational improvements.
Use warehouse management and productivity systems to generate performance insights.
Ensure compliance with warehousing, shipping, and OSHA safety requirements.
Establish security procedures and safety protocols.
Maintain flexible shift coverage for continuous operations.
Manage operating costs, including daily office, warehouse, and janitorial supplies, packaging materials, and equipment repairs.
Analyze cost variances and implement corrective actions.
Drive cost-efficient operations while maintaining quality standards.