Senior Warehouse Operations Manager
About The Position
The Senior Operations Manager will oversee Weee!’s Chicago operations in an onsite warehouse role in Hodgkins, Illinois. The position is responsible for ensuring the facility operates safely, efficiently, and accurately, with a focus on workplace safety, inventory control, on-time order fulfillment, and customer satisfaction. The manager will streamline processes, reduce operational waste, enforce compliance, control costs, and build capacity for future growth. The role leads warehouse operations spanning inbound, outbound, inventory, and quality control. It manages and develops supervisors, leads, and warehouse associates; uses operational systems and performance metrics to improve results; plans labor and capacity; and oversees warehouse layouts, equipment maintenance, and process improvements. The manager also handles operating costs and cost variances while maintaining quality standards.
Requirements
- Bachelor’s degree in Engineering, Operations, or Supply Chain.
- 15+ years of warehouse or fulfillment experience in high-volume environments.
- 5+ years managing large, multi-layered teams.
- Experience with WMS systems, productivity metrics, and quality audits.
- Advanced Excel skills and strong computer proficiency.
- High-energy leadership that creates urgency and inspires teams.
- Detail-oriented problem-solving and willingness to engage in operational details.
- Ability to learn quickly and think clearly under pressure.
- Ability to coach others, develop teams, and build capability.
- Adaptability and ability to thrive in fast-paced, changing environments.
Nice To Haves
- Food and Beverage industry experience is strongly preferred.
- Bilingual in English and Spanish.
- Flexibility to work varied schedules.
Responsibilities
- Lead warehouse operations across inbound, outbound, inventory, and quality control.
- Optimize performance metrics and workflows to support rapid scaling.
- Use data to identify and resolve operational bottlenecks.
- Plan labor needs and manage capacity during peak periods.
- Recruit, coach, and develop supervisors, leads, and warehouse associates.
- Provide hands-on floor leadership and build high-performing teams.
- Schedule and assign employees while maintaining accountability for results.
- Create urgency and followership across warehouse teams.
- Learn and manage the company’s operational systems, SOPs, and key performance metrics.
- Manage inventory accuracy through physical counts and system reconciliation.
- Plan warehouse layouts, equipment maintenance, and operational improvements.
- Use WMS and productivity systems to generate performance insights.
- Ensure compliance with warehousing, shipping, and OSHA safety requirements.
- Establish security procedures and safety protocols.
- Maintain flexible shift coverage for continuous operations.
- Manage operating costs, including daily supplies, packaging materials, and equipment repairs.
- Analyze cost variances and implement corrective actions.
- Drive cost-efficient operations while maintaining quality standards.
Benefits
- Comprehensive health insurance, including medical, dental, and vision, with PPO/HMO packages.
- 401(k) with a 4% company match.
- Equity and bonus opportunities.
- Vacation, sick, and holiday time off.
- Monthly mobile stipend.
- Monthly Weee! Points credits.
- May be eligible for discretionary bonus, incentives, and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
