Senior Warehouse Operations Manager

GEODIS Career • Carlisle, PA

1d

About The Position

The Senior Warehouse Operations Manager establishes procedures for receiving and shipping verification, material handling and disposition, and maintaining current warehouse inventory. The role ensures that the warehouse and equipment are maintained, repair and replacement requests are submitted, and warehouse activities are coordinated with other functions such as customer service and sales. The manager works with customers to sustain satisfaction through consistent communication and follow-up on concerns and requests.

The role is responsible for safe warehouse operations, including sanitation, maintenance, security, and housekeeping; managing the operation’s budget and P&L; and maintaining operational excellence across warehouse areas, equipment, and warehouse management systems. The manager partners with engineering on facility layout and product placement, monitors facility KPIs for timely, cost-effective performance, ensures payroll integrity, leads cultural change when needed, and ensures compliance with applicable certifications and regulations, including CTPAT, ISO, and AIB.

The position provides hands-on management of the distribution center, including interviewing, hiring, and training supervisory and hourly staff; planning, assigning, and directing work; appraising performance; and addressing complaints and resolving problems.

Requirements

• Minimum 6 years of related experience and/or training, or an equivalent combination of education and training.
• Experience with warehouse management systems.
• PC literacy and proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to solve practical problems involving a variety of concrete variables where only limited standardization exists.
• Ability to interpret instructions provided in written, oral, diagram, or schedule form.

Nice To Haves

• Experience with labor management systems and productivity initiatives.
• Lean certifications.

Responsibilities

• Establish procedures for incoming and outgoing shipment verification, material handling and disposition, and maintaining warehouse inventory.
• Maintain the physical condition of the warehouse and its equipment, and ensure repair work orders and replacement requisitions are submitted.
• Coordinate warehouse activities with other functions, including customer service and sales.
• Maintain customer satisfaction through consistent communication and follow-up on concerns and requests.
• Ensure safe warehouse operations and compliance with company standards for sanitation, maintenance, security, and housekeeping.
• Manage the operation’s budget and P&L.
• Ensure operational excellence across warehouse areas, equipment, and warehouse management systems.
• Partner with engineering to implement and maintain warehouse layout and product placement.
• Monitor facility KPIs to meet performance goals cost-effectively and support distribution center profitability and productivity.
• Ensure payroll integrity for direct reports and reporting teams.
• Lead cultural change within facilities when necessary.
• Ensure compliance with applicable CTPAT, ISO, AIB, and other regulatory certifications.
• Interview, hire, and train supervisory and hourly staff; plan, assign, and direct work; and appraise performance.
• Address complaints and resolve problems.

Benefits

• Competitive pay, with bonus opportunities available for select positions.
• On-demand pay options for access to earned wages before payday.
• Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.
• Paid holidays and paid time off.
• Short-term disability and parental leave.
• GEODIS Compassion Fund one-time financial assistance for teammates facing unexpected hardships.
• Volunteer opportunities and support for meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
• Employee Resource Groups, cultural celebrations, and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed