Senior Salesforce Engineer II

RELX•Raleigh, NC

5d•Remote

About The Position

Are you passionate about building scalable Salesforce solutions that directly empower sales teams and improve customer outcomes? Would you like to help shape the future of AI-enabled CRM capabilities while working with industry-leading technologies and data-driven platforms? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( http://www.relx.com ), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role As a Senior Salesforce Sales Cloud Engineer II, you will design, build, and support scalable Salesforce Sales Cloud solutions that enable sales, sales operations, and customer success teams to succeed. You will lead the delivery of complex features, integrate Salesforce with key enterprise platforms, and help drive the adoption of AI-powered capabilities. This role combines hands-on engineering, technical leadership, and collaboration across business and technology teams to deliver impactful customer and business outcomes.

Requirements

6+ years of hands-on Salesforce development experience, with at least 4 years on Sales Cloud.
Strong proficiency in Apex, SOQL/SOSL, triggers, batch and queueable jobs, LWC, and Flow.
Deep knowledge of the Sales Cloud data model, sharing and security model, and opportunity and forecast management.
Proven experience with API-based integrations and middleware.
Hands-on experience with Copado for CI/CD and release management, including pipeline configuration, branching and promotion strategies, automated deployments, and back-promotions.
Also experience with Git-based source control and SFDX.
Hands-on experience building automation with Salesforce Flow (record-triggered, orchestration, and platform-event flows) plus Apex-based automation.

Responsibilities

Design, develop, and deploy Sales Cloud solutions across Lead, Account, Contact, Opportunity, Quote, Forecasting, and Territory Management.
Build solutions using Apex, Lightning Web Components (LWC), Flow, and declarative Salesforce capabilities.
Architect and maintain integrations between Salesforce and enterprise platforms including CDP, data warehouses, service platforms, customer portals, and sales enablement tools.
Support the single customer view through identity matching, survivorship rules, and duplicate management across systems.
Operationalize customer and business signals such as health score, churn risk, and propensity-to-buy within Salesforce workflows.
Design and build AI-driven automation using Agentforce, Einstein, Prompt Builder, and Flow.
Drive CI/CD and release management using Copado, Git, and SFDX, including automated testing and deployment pipelines.
Troubleshoot complex production issues, performance bottlenecks, and data synchronization challenges.