Senior Salesforce Developer

Advanced Drainage Systems•Hilliard, OH

2d•Hybrid

About The Position

Advanced Drainage Systems (ADS) is seeking a Senior Salesforce Developer with emerging AI Architecture responsibilities to lead the design, development, and continuous evolution of its Salesforce CRM platform. The role serves as a technical leader and AI innovator, delivering scalable solutions across Sales, Marketing, and Engineering. It combines deep Salesforce expertise with the ability to architect AI-enabled capabilities such as predictive insights, automation, and data-driven decision-making. The developer will work closely with architects, product owners, and business stakeholders to translate strategic objectives into scalable, future-ready solutions. Responsibilities span Salesforce engineering, AI architecture and innovation, enterprise integrations, solution design, collaboration and technical leadership, testing, documentation, production support, and delivery operations. The role requires willingness to travel as required, eligibility to work in the United States without restriction, and flexibility to support critical releases or business events outside standard hours when needed.

Requirements

Bachelor’s degree in computer science, Engineering, or a related field.
At least 5 years of hands-on Salesforce development experience.
Strong expertise in Apex, LWC, and Visualforce.
Strong expertise in the Salesforce security model, including roles, profiles, and permissions.
Strong expertise in reports, dashboards, and data architecture.
Experience with Salesforce integrations, including REST/SOAP APIs and middleware tools such as MuleSoft.
Experience with AI/ML concepts and enterprise AI platforms such as Einstein AI, Data Cloud, or equivalent.
Strong understanding of data engineering and data pipelines, such as DPE or similar frameworks.
Experience in Agile delivery environments.
Salesforce Platform Developer Certification is required.
Strong analytical and problem-solving skills, including the ability to identify root causes and drive resolution.
Excellent communication skills and ability to influence technical and business stakeholders.
Ability to balance hands-on development with strategic architectural thinking.
High ownership mentality and focus on delivery, quality, and continuous improvement.
Comfort working in a fast-paced, collaborative, and evolving environment.
Must be eligible to work in the United States without restriction.
Willingness to travel as required.
Flexibility to support critical releases or business events outside standard hours when needed.

Nice To Haves

Salesforce Platform Developer II certification.
Salesforce Application or System Architect certification.
AI- or Data Cloud-related certifications.
Experience with Oracle, MuleSoft, and enterprise integration patterns.
Knowledge of modern web technologies, including HTML5, JavaScript, and APIs.
Experience implementing AI-driven solutions in CRM or enterprise platforms.
Familiarity with ServiceNow (SNOW) and enterprise ITSM processes.

Responsibilities

Design, develop, test, and deploy scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and platform capabilities.
Build and maintain custom applications, integrations, and extensions across the Salesforce ecosystem.
Create and modify Apex classes, triggers, controllers, and batch processes.
Configure flows, security models, and data structures.
Own code quality through unit testing, code reviews, and adherence to best practices.
Lead root cause analysis and resolve production issues to ensure platform stability.
Define and implement AI strategy within Salesforce using tools such as Einstein AI, Data Cloud, and external AI/ML services.
Architect predictive analytics and forecasting, AI-powered automation and recommendations, and customer insights and segmentation.
Partner with business and data teams to identify AI use cases and translate them into scalable solutions.
Ensure responsible AI practices, including data governance, security, and ethical AI usage.
Evaluate and integrate emerging AI capabilities to enhance CRM functionality and user experience.
Lead end-to-end solution design, including enterprise integrations such as APIs, MuleSoft, and Oracle.
Collaborate with architects to define scalable architecture patterns and design standards.
Design and implement real-time and batch integrations across enterprise systems.
Guide teams on data modeling, performance optimization, and system interoperability.
Partner with Sales, Marketing, Engineering, and IT leadership to align solutions with business goals.
Translate business requirements into technical designs and actionable deliverables.
Mentor developers and provide technical leadership across delivery teams.
Contribute to continuous improvement, the platform roadmap, and release strategies.
Lead or support Agile ceremonies and ensure alignment with delivery commitments.
Develop and execute unit, integration, and UAT test strategies.
Produce technical documentation, including technical designs, architecture diagrams, and runbooks.
Support production operations through enhancements, bug fixes, and performance tuning.
Enforce and evolve development standards, governance, and DevOps practices.
Contribute to release management and deployment processes.
Travel as required and provide flexibility to support critical releases or business events outside standard hours when needed.