Senior Salesforce Developer

Wounded Warrior Project•Jacksonville, FL
•Hybrid

About The Position

The Senior Salesforce Developer at Wounded Warrior Project designs, develops, and implements scalable Salesforce solutions, including custom applications, integrations, and Communities/Portal functionality. As a senior technical resource, this role partners with business stakeholders to translate requirements into solutions, ensure data integrity and quality, and promote best practices across development, deployment, and system enhancements. The role provides operational support, manages multiple concurrent projects, evaluates new Salesforce technologies, and fosters collaboration and technical excellence across the team. The position works in a general office environment and offers a flexible hybrid schedule of three days in the office and two days working from home. Up to 10% travel is required.

Requirements

  • Seven years of experience designing, developing, and implementing Salesforce solutions, including Sales and Service Cloud, Communities/Portals, and custom applications.
  • Five years of experience with Apex, Lightning Web Components, Visualforce, and other web technologies, including HTML, CSS, Java, and .NET.
  • Five years of experience with Salesforce integrations, data migrations, and data quality management using Data Loader or similar ETL solutions.
  • Three years of experience working with software and hardware vendors.
  • Extensive Salesforce CRM developer experience with Sales and Service Cloud, web portal technologies, and Force.com development best practices.
  • Ability to integrate data from multiple sources into Salesforce using tools such as Data Loader and present consolidated information in a single user interface.
  • Skill in designing and building scalable Salesforce solutions, including Salesforce Communities/Portal.
  • Proficiency developing and configuring custom objects, workflows, approval processes, page layouts, security settings, and validation rules.
  • Strong technical foundation in relational databases, SQL, and system analysis and design methods.
  • Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical stakeholders and build relationships across organizational levels.
  • Skills in data manipulation, data quality management, and data cleaning.
  • Strong documentation and knowledge-sharing abilities.
  • Ability to implement technology-enabled business solutions in collaboration with cross-functional teams.
  • Strong problem-solving and troubleshooting skills, including the ability to recommend and implement effective solutions.
  • Ability to manage projects of varying complexity, adapt to shifting priorities, and meet deadlines.
  • Self-motivated, detail-oriented, and effective in a project-based environment.
  • Commitment to high standards of personal and business ethics and conduct.
  • Mission-driven, guided by core values, and collaborative.
  • Bachelor’s degree in computer science, information systems, software engineering, or a related field; equivalent applicable education, training, certification, and experience may be considered in lieu of a degree.
  • Salesforce Certified Platform Developer Certification.

Nice To Haves

  • Experience developing or implementing single sign-on (SSO) solutions.
  • Experience designing and building dashboards and reports for business intelligence or operational needs.
  • Experience within the nonprofit industry.
  • Knowledge of React and/or React Native programming libraries.
  • Master’s degree in computer science, information systems, software engineering, or a related field.
  • Salesforce Certified Platform Developer II Certification.

Responsibilities

  • Serve as a senior technical resource for Salesforce, including data migrations, data quality, system integrations, third-party applications, AppExchange products, and custom code.
  • Design and develop scalable solutions using Visualforce, Apex, Lightning Web Components, CSS, HTML, Java, and other technologies.
  • Promote best practices for integration, application development, deployment, unit and system testing, and iterative refinement across multiple projects.
  • Maximize Salesforce capabilities to improve processes, productivity, and automation in support of organizational growth.
  • Follow a robust change management and release process for new applications, enhancements, and updates to existing applications and code.
  • Design and implement scalable Salesforce solutions, including Communities and portal functionality, aligned with business and user needs.
  • Provide operational support, identify root causes, develop long-term solutions, and resolve escalated issues and tickets.
  • Ensure data integrity, quality, and consistency across Salesforce and integrated systems, proactively identifying and resolving data issues.
  • Participate in multiple concurrent Salesforce projects and balance priorities, deadlines, and business needs.
  • Collaborate, share knowledge, and promote continuous improvement and technical excellence within the team.
  • Evaluate, recommend, and implement Salesforce technologies, AppExchange solutions, and integrations to enhance platform capability and performance.
  • Document code and configurations and ensure compliance with organizational standards and Salesforce development best practices.
  • Attend and participate in required training and meetings, including orientation, WWP Cares, ASIST Suicide Prevention training, leadership and culture/team training, and departmental huddles.
  • Perform other related duties as assigned.

Benefits

  • Flexible hybrid work schedule: three days in the office and two days working from home.
  • Medical and prescription drug coverage for teammates and family members.
  • Dental coverage for teammates and family members.
  • Vision coverage for teammates and family members.
  • Life and AD&D insurance.
  • Short-term disability.
  • Long-term disability.
  • Employee Assistance Program.
  • 401(k) retirement plan.
  • Competitive PTO package.
  • Sick leave.
  • Family Care Leave.
  • Paid holidays.
  • Birthday holiday.
  • Education assistance.
  • Teammate Wellness Program.
  • Bereavement leave.
  • Competitive pay.
  • Performance incentives.
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