Senior Salesforce Administrator - Atlanta, GA

OneDigital • Headquarters, KY

38d

About The Position

OneDigital is seeking a dynamic, driven team player to help lead its wealth management design and development team using Salesforce Financial Services Cloud. The organization has multiple business teams in its Salesforce environment, and scalable solutions are a priority. The Salesforce team is agile and highly collaborative, and the role requires creative problem-solving as business processes grow more complex. The administrator will work with product owners and teammates to determine solutions for complex business needs, designing intuitive, user-friendly interfaces, including solutions involving AI and a development team.

The position involves designing, implementing, and maintaining Salesforce solutions; leading project teams; overseeing offshore development; and collaborating with business stakeholders, IT colleagues, and third-party consultants. The role also includes troubleshooting, maintaining documentation, protecting data integrity and security, and keeping current with Salesforce features. The posting lists Atlanta, Georgia, in the job title and does not specify a workplace arrangement.

Requirements

• 3–5 years of experience in the Salesforce ecosystem.
• Financial Services Cloud experience.
• AI experience.

Nice To Haves

• Consulting experience.
• Salesforce certifications.
• Experience with Salesforce Shield, Conga, DocuSign, Own Backup, Calendly, or Copado.
• Development skills or experience with Lightning Web Components, Apex, or OmniStudio.
• Experience working in financial services.

Responsibilities

• Serve as a subject matter expert in Financial Services Cloud, Sales Cloud, Service Cloud, and Experience Cloud.
• Gather and analyze business requirements for system changes and enhancements.
• Lead a project team in developing robust and comprehensive Salesforce solutions.
• Work with a design team to coordinate technology development and determine project scope and limitations.
• Collaborate with product owners and business stakeholders to understand processes and identify improvement opportunities.
• Design, implement, and maintain Salesforce solutions, including custom objects, custom metadata, fields, complex flows, action plans, and reports.
• Follow SAFe Agile practices and maintain project information in the system of record.
• Complete project and programming work on other software or systems as assigned.
• Oversee offshore teams' solution development, including peer reviews and testing; direct error corrections and necessary modifications.
• Collaborate with third-party consultants to develop and test future product enhancements.
• Work with IT team members to maintain data integrity and system stability.
• Analyze and troubleshoot system issues and recommend improvements.
• Create and maintain documentation for system processes and procedures.
• Ensure teams meet deadlines and SLAs and proactively communicate blockers.
• Manage and monitor data integrity and security.
• Keep current with Salesforce features and functionality and recommend process improvements.

Benefits

• Eligible employees may receive health, wellbeing, retirement, and other financial benefits.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses under company policy.
• Employee perks and discounts.
• Some roles may be eligible for variable compensation, commission, and/or an annual bonus based on individual and/or company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed